The lady at the desk did her best to accommodate my request for a quiet room, and indeed it was. Room decor is unusual, and gives a special atmosphere to your stay. They even had a bike for me during my day in town.

Nothing. It was a nice stay.

We loved the room and the shared spaces. The pillows were top notch (hard to find in a hotel)! The hotel itself was masterfully decorated and the coffee was exquisite. Helpful and kind staff, perfect location. Only wish we had stayed longer!

I like the location and the front desk ladies were super nice!

Loved everything!

Everything was incredible!

Great room size and themed room decor.

Location is good.

I booked and paid for the room on Booking.com and the Graduate New Haven hotel recharged my credit card. I called the hotel and they admitted that Booking.com had paid them for my room, but the hotel said that Booking.com gave them a card number with a different ending than my credit card, so they didn't refund the money. I think the Hotel needs to communicate with Booking.com instead of ignoring me. About half a month has passed since I contacted the Graduate New Haven Hotel, and my accommodation fee has not been refunded.

There was no caffeinated coffee to make in the room! Only decaf. (Not sure how useful that is...) The water boiler was not placed anywhere that it could have been actually used. And our 4-year-old walked smack into the glass shower door -- yikes. When we first arrived there was no staff for quite a long time and there were 2 other people waiting in front of us also.

The room was very nice and very well equipped with enough sockets and USB ports, coffee and tea making facilities and mini fridge. The entire hotel looks like a work of art! Excellent location in New Haven, steps away from the campus, shops and restaurants.

Bell boy was nowhere to be found when we arrived, so we head to carry our quite heavy luggage up the stairs to the reception.