The hotel porters are very welcoming and well mannered treating guests exceptionally well. And the housekeeping staff are very good and vigilant again excellent.

The other staff are not welcoming at all, which made the whole stay uncomfortable. I wanted to extend my stay initially but in the end I could not wait to leave. If one choose to work providing service to people please act accordingly.

Breakfast is fantastic. The laundry service is brilliant. The shuttle service is very helpful and the location is convenient to all amenities, restaurants, shopping centres and tourist attractions.

I would have loved a bath tub but I didn’t request one

Atenção dos funcionários

Alguma manutenção necessária na parte do bamheiro - pia entupida

It was okay

During my stay the room next to me seemed to have some disturbances I could hear through the wall. The furniture needs a but of upkeep. It was comfortable. The Staff was my favorite part they score full marks.

Great

To pay for the parking 😢

Great location

1. The wall are too thin. We could hear all sexual activities from the next room loud and clear and l can’t imagine what noise they could hear from our side 2. I asked the staff for a complementary something to be made in our room as l was celebrating our 10nth Anniversary with my wife but they said they do not do things like that which l thought is bad service from the hotel. This is the personal touch that should set this hotel apart from the next. Because of this it is very unlikely we will use this hotel in the future

I liked the way the staff was helpful even before my checking and also the shuttle service. Very informative staff about the area. Also, assisted me with my card problem and advised me to not put it close to my phone because it will reprogram. The service was perfect and I just liked staying there. Will defiantly come back when I am in jhb for work.

I think the smoking section can be a little bit more towards the style and standard of the hotel. Maybe under roof or shade will make it great. It was just a little hot sitting at 12h00 with the sun beating down waiting for my uber while taking a smoke.

Friendly staff and food

None

Friendly staff

Active renovations, smell of paint in the foyer Thin partitioned walls in the bathroom, you can literally hear the person in the other room Hotel is still under renovation yet no prior warning when booking Hotel rooftop bar and pool closed for renovations but no warning Rooms are in old state of repair, old run down headboards

Clean. Friendly staff.

That nothing that is advertised is true. If you arrive on a late flight you will not get food, no room service, the bar closes at 10:30pm so you can’t get a nightcap to temper the disappointment of not being able to eat. This is not a place for business travelers.

Breakfast was super, excellent location

The smell coming from the drain in our room 741

It was conveniently located and the staff were amazingly helpful, friendly and professional at all times.

N/A

Hotel has a good location & all the staff we came into contact with were excellent, especially Zama & Emmanuel, the 2 chefs at breakfast & Teboho who makes an excellent latte.

the customer service was great the front desk staffers are very helpful

The hotel looked good on the inside

I obected to being ripped off by the hotel's own taxi service. Their driver told us that South Africa's Uber drivers were not to be trusted then charged us 200 rand for a journey that Uber charged us 34 rand for the return. Everyone in SA is going to try and rip you off, no matter who trustworthy the look.

The atmosphere and serenity at the hotel.

U hear your neighbours talking and laughing so it's not sound proof..I even heard her conversation on the phone

Friendly staff, both kitchen, restaurant, reception, housekeeping. very good breakfast

Really nothing except for the noisy generator in the parking area. Wish the property can invest in a silent generator

everything was 💯 with exception of the toilet after flushing.

the toilet was making noise after flushing