Meliá Jardim Europa
About this hotel
Situated in Sao Paulo City, this attractive hotel for $76 per night is a fantastic option for your next vacation. Located in one of the safest areas of San Paulo, the Meliá offers stylish accommodation with comfortable rooms. The hotel features free WiFi, a roof-top outdoor pool and a well equipped gym.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Sao Paulo City
Reviews
4.0/5.0
Good(2,021 Reviews)
100% verified reviews
5.0
Localização
Em obras e desatualizado…
9.0
Everything, room spacious and comfortable, bathroom spotless and amazing. Shower was great
Food was delicious great selection
Nothing was perfect
9.0
A localização do Meliá Jardim Europa é maravilhosa. Coração do Itaim, próximo aos melhores restaurantes da região. Acessível. Além disso, o atendimento do staff sempre supera as expectativas.
Acredito que os banheiros merecem uma reforma em breve.
5.0
Muito caro para o que oferece. Serviço ruim. Reforma no lobby.
4.0
Só a localização
Está velho demais, sem Manutaenção nos quartos, a limpeza ruim, o cheiro do quarto horrível
4.0
The people - they make a difference
The location - the reason why we stayed.
The room is good but the mini bar was like having a TRUCK inside the room.
The AC needs to be replaced ASAP - NOT GOOD AND AGAIN A TRUCK INSIDE THE ROOM.
7.0
Estuvo bueno en general. Su desayuno es variado y el personal que atiende en el hotel es muy amable.
Un poco antiguo. La relación calidad precio puede ser mejor porque las instalaciones son un poco antiguas.
5.0
O atendimento do funcionário responsável pelas malas foi ótimo. Foi a pessoa mais gentil de todo o hotel e parecia o mais experiente, tanto na nossa chegada, quanto na saída. Pena que não reparei o nome dele para lhe fazer o elogio.
Estou com uma questão financeira grave e não estou conseguindo a solução, de modo eficiente e segura.
Fizemos o Checkin no hotel no dia 9/09, quando foi solicitado um depósito prévio, no valor de R$5100,00 (pagamento em cartão, do meu marido, Flavio Garcia). Somos viajantes experientes e sabemos esta é a praxe do setor.
Quando fizemos o check-out, no dia 11 de setembro, nos foi informado que o valor total da nossa estadia foi de R$4071,04. Avisaram, também, como é de praxe, que fariam o cancelamento do valor do depósito prévio.
Com a correria do checkout, infelizmente, meu marido não solicitou os comprovantes de cancelamento do depósito prévio e do valor pago. Até então, tudo dentro da normalidade.
Ocorre que, neste mesmo dia, quando já estava em casa, percebi que havia Sido feito um crédito no meu cartão de crédito, que é o vinculado ao Booking, no valor de R$1040,44.
Solicitei ao meu marido que verificasse as despesas junto ao cartão de crédito. Ele Apurou que o valor de R$5100,00, relativo ao depósito prévio, não havia sido cancelado e, de outro lado, ainda não constava o valor de R$4071,04.
Fiz contato telefônico com hotel na mesma hora e falei com a sra. Ellen, do setor financeiro.
Ela me explicou que, no sistema do hotel, constava o cancelamento do valor de R$5100,00, o pagamento no valor de R$4071,04, mas não soube me explicar o motivo do crédito do valor de R$1040,44.
Mas disse que me mandaria, até o fim do dia (ontem) os comprovantes dos pagamentos e do cancelamento e ainda me seria informado o motivo do débito de R$1040,44.
Ocorre que , até o momento, não recebi qualquer resposta.
aliás, acabei de receber mensagem do booking perguntando se eu não tinha comparecido à reserva (??)
Registro que acabei de enviar e-mail neste mesmo teor para o htel, em busca de uma solução. De todo modo, conto com apoio de vocês. Fico a disposição para qualquer dúvida.
obrigada
1.0
Só a localização
Mal cheiro do apartamento,atendimento péssimo
10.0
Breakfast, staff and shower
Didn’t get to see the pool, no warnings about the remodeling.
9.0
Good room
Bathroom very small
10.0
Nice staff and room
9.0
Location and Staff
Old Installation and carpets
2.0
Location
Poor communication and lack of prior booking disclosure that they are under renovations. I could've stayed elsewhere had I known in advance.
10.0
The place was really nice. In a good part of the city. The staff was very helpful, professional. The restaurant staff was very kind and accommodating. Definitely recommend.
Can't think of anything.
4.0
the bed was comfortable
Everything seemed to be working according yo Booking but after my arrival the hotel was remodeling EVERYTHING. I paid full amount just to sleep there. Everything else was closed and not working.
7.0
Location
4.0
the lonby was in refurbishing process and therefore there was no common area available. Both Booking and the hotel should have mentioned this situation prior to the booking.
4.0
Breakfast and location are great
Gym and pool were closed. Rooms very outdated.
7.0
Good location and comfortable bed. Breakfast is the same each morning, but it’s really good quality with lots of options.
Bathroom and overall aesthetic is pretty dated.
1.0
Localização
Almost perfectly located but needs more attention to service and detail.
Deluxe Room definitely seen better days, worn out chairs half hanging ceiling, noisy AC. Bathroom definitely way too small for 2 people and old. No Roof Top because of Renovations going on since December 5th, same goes for Gym (now located in a regular room with minimal inventory), no pool available as well. Reception could have been more friendly especially after addressing that the room is pretty worn out and the bathroom is small all they said was we could pay more and upgrade to another room. We told them that we are not willing to pay more for another room but rather would expect them to come up with a solution when we get back from Breakfast. Nothing was ever mentioned again about this. We did not expect a free upgrade or anything but at least mentioning it that they thought about something would have been nice. Be aware of a hefty deposit when checking in. Reception area is undergoing some renovations as well currently so it certainly is not like what is shown on the pictures. If you need a place to sleep for a night or two - fair enough. Going on a vacation there at the current state -> don’t do it.
6.0
Location is excellent! Everything is close, lots of restaurants and a good neighborhood.
On the other way, rooms are a bit old, bathrooms are tiny (specially the shower box), but the main problems are the curtains. They are too old and let the light get in the room at 5:30 am. Awful.
8.0
location
it’s undergoing a revamp
6.0
The location was good.
Gym and elevator need to be improved. Front desk service were not friendly and need more training.
5.0
The location.
No pool, no lobby bar or lounge, no coffee in the room. They are renovating! If I knew all this, I would not have booked this hotel. The least they could have done is let you know they are renovating. Won't trust them again with my money.
FAQs
How much does this hotel cost compared to others in Sao Paulo City?
The average price for a rental in Sao Paulo City is $61 per night. This rental is $15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Meliá Jardim Europa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Meliá Jardim Europa. Enjoy the water!
Is Meliá Jardim Europa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Meliá Jardim Europa?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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