Andaz 5th Avenue-a concept by Hyatt
Andaz 5th Avenue-a concept by Hyatt
About this hotel
Located in Midtown, this charming hotel for $144 per night is a great choice for your next break. Located in Manhattan, this New York City accommodation is opposite Bryant Park and the New York Public Library.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Midtown, NY
Reviews
4.1/5.0
Excellent(153 Reviews)
100% verified reviews
1.0
The location of the hotel is nice. Overall, the hotel is clean and modern.
I had a fare with all taxes included and was still charged additional 650$. The hotel charged me the taxes and fees a second time. The restaurant and other services have hidden taxes, that you won’t even know about. My 150$ amount in breakfasts nearly doubled after all the taxes I never knew about. Also the hotel charges a destination fee of 170$. It is a separate charge that you can’t avoid. It gives you benefits such as free bike pass and movies in the room. Firstly, it absolutely does not worth it. However, most importantly, I was told upon arrival that those benefits were a compliment included in my fare and only when I left I found out that there is a fee to pay for the “free included” benefits. Also a room service employee, who brought me breakfast in the room was supposed to take several positions of the bill, since I didn’t order them, but he never did it and I was still charged. When I called the hotel to figure out all the charges the employee on the phone was mean and impolite. The manager of the hotel sent me an email afterwards just to blame me, for not checking their website to find out about destination fees. To conclude, employees are unfriendly, there are hidden fees and the hotel will try to make as much money on you as they can.
7.0
Great gym. Excellent restaurant. Nice front-desk staff. Very clean rooms.
Housekeeping kept “missing” things — no clean glasses, didn’t pick up used glasses, robes without ties, etc.
Pillows seemed uncomfortable. Clearly, a personal opinion.
10.0
The location is great and the staff were excellent, especially Sasha at the front desk.
The room as very comfortable and the bathroom huge with a great walk-in shower. The breakfast was excellent.
It was a short walk to everything we wanted to see.
Highly recommend.
9.0
location! Good access to Grand Central, subway and sightseeing spot.
Kind and smiling Front, cleaning and bar/restaurant staff.
boiled water amd ice needed
1.0
nothing
the hotel lacked any place to put your clothes. the bed was on the floor like a futon, the airconditioning did not work, and the elevator lobby had M&M's drawn by children on the walls in chalk.
For the money this was absurdly overratted. I would not have paid $200 for this if I had known. The website photos are horibly missleading
7.0
The location is great, staff was very friendly and approachable. I requested a small compliment to celebrate my husband's birthday, and the staff went above and beyond. It was a very nice touch to our arrival :). The room itself was spacious, which was unexpected in NYC. All amenities looked and felt clean.
We got a room with the city view, but the window was horribly stained and obstructed that said view. To make it even worse the curtain in our room did not go up, so we could not enjoy any view. The hotel is located in the center of NYC and there was a lot of noise at night, it was hard to fall asleep, it was ok for a few nights stay but might not be ideal for someone who stays longer. Also they did not have a coffee machine or even tea in the room, I had to call to ask for a kettle, which came without mugs or tea bags, this is cheap for a hotel like that.
10.0
Location
Nothing
7.0
My room location was not good there was not good.
10.0
On the 4th floor. Great room, nice size, clean and modern.
5.30-6am noise coming from the loading bay next door on 41st street. Most mornings it woke us up, however, we did not let this ruin our stay.
7.0
the location was excellent
the hotel had only one restaurant onsite which was only open during limited hours
5.0
all the staff were very friendly and nice.
I stayed at suite room with my mom.
the room was nice but it was bit awkward to stay with my mom because the way they set up the bathroom was unusual. there was no door on the shower room. it’s wide open and no privacy.
I felt like it’s not really for the family stay.
again, the all the staff were very nice! next time I would like to stay with my husband.
10.0
The wellness suite was very spacious, and relaxing. One of the best rooms I’ve ever stayed in. Great location on 5th avenue
The entrance of the building is somewhat small and they don’t have valet employees outside waiting. They do have valet parking, but you have to park and then get someone from inside the hotel.
3.0
location
service was so bad. it was a disappointment
2.0
The location
There were no services for a few days, so we could not reach the reception by phone at all for few days, they did not change the bedsheets or pillows. When we have asked for compensation they said the corporate department said they will provide a discount off a final bill, but when we checked out they said they will provide points for compensation, however we have received none, and the way they handled this was very unprofessional.
8.0
great location
convenience
10.0
Great location!
Everything was great!
9.0
location
everything perfect
9.0
Service excellent
not enough tables, shelves or chairs to put make-up bags or clothing, have to leave inside suitcases
10.0
For the second time now my credit card was charged for the first night, although I asked to pay in cash upon arrival, as I did in previous times. After my stay in May we notified the Hotel on this mistake and were told by the Reception Manager (who was very professional and service oriented) it is a mistake and will not happen again. During my stay in June it happened again. What can we do to stop this and contiue with paying cash please?
10.0
The reservation was done through Booking, during which I was notified that the room can be paid Cash upon arrival. However, when I checked out, I found out that the first night was charged to my Credit Card without any prior notice. This has never happened before. I would appreciate your explanation to this.
5.0
The location.
All the extra fees I paid that wasn't dislosed at booking.
9.0
The staff was exceptional. They were accommodating and willing to assist in anyway possible.
The kitchen closed early.
9.0
All staffs are very friendly.
Because of the location, it was very noisy.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $461 per night. This rental is $317 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Andaz 5th Avenue-a concept by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Andaz 5th Avenue-a concept by Hyatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Andaz 5th Avenue-a concept by Hyatt?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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