We're very impressed with the hotel on every level. The open bar with snacks in the evening was wonderful after a long day's drive, and the staff was exceptionally helpful and positive.

Clean, so close to downtown. Cocktails and breakfast awesome! Such a great value to include for a family of 4.

None

Komfortables Hotel in Downtown, complementary free Drinks und Snacks in der Happy Hour, tolles Frühstück

Location

The shower had clumps of hair in the drain

Clean, comfortable and Great Customer Service

My husband and I are in our late 70's so we have stayed in many hotels but this was the best hotel experience we have ever had. Free breakfast buffet included which was awesome, there was even an omelet station. We enjoyed a free reception that included wine and beer and appetizers. Loved the restaurant where we were treated like royalty and served by Andrea and Dillon who were so friendly and attentive. The restaurant and bar was beautiful and food was excellent. The front desk person, Ondre, was amazing and also very friendly and helpful. Loved the room with a separate living area adjoining the bedroom. Everything was exceptionally clean and all the staff were always smiling, and greeting us. We honestly felt like VIP's. Loved the beautiful lobby area. This hotel was within a mile of the University of Alabama and convenient to any shopping you might need. We come to Tuscaloosa often because our grandson is attending the University there. This will be our go-to Hotel from now on.

There was nothing I didn't like. Everything was beyond our expectations. At every other there was always something I didn't like but I couldn't find anything at this hotel. This was our best hotel experience ever!

That staff was absolutely AWESOME!!! I felt SAFE! We LOVED EVERYTHING

N/A

Great location

The rooms are dirty, the beds are all filthy with urine stains, towels where dirty with stains and hair all over them, countertops where filthy, and pullout sofa bed was filthy too.