SO/ Auckland
SO/ Auckland
About this hotel
Located in Auckland, this charming hotel for $222 per night is a fantastic choice for your next trip. Situated in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of Auckland
Reviews
4.1/5.0
Excellent(526 Reviews)
100% verified reviews
10.0
The beautiful art and rooms
Everything was great
10.0
Outstanding property in amazing location close to everything. Property is value for money. Great breakfast, the rooftop bar is amazing.
Would recommend staying and will return.
9.0
The staff service. The valties were exciotionsl, warm friendly. Nothing a problem. Hards car waiting for debarture. The view was stunning, very comfortable bed. Nice having complementary water juice and , loved the chocolate welcome plate.
If you wanted light switches off I. Bedroom you couldn’t. They were connected to lounge.
Toilet door didn’t stay closed. Portable hand shower and shower head leaked between head and pipe.
The club times were explained but not the you need a seperate key. David thought it was his room key and had a few issues getting around the lifts to correct floors.
Otherwise lift set out was great.
Breakfast had wonderful views to enjoy.
8.0
Nice, modern rooms. Clean and tidy
Noisy location - we were on level 1 and could hear nearby clubs music and road noises/sirens
8.0
The decor was fabulous, the room super comfy, the complimentary refreshments greatly appreciated.
Our view was of a building under construction and there was a bit of construction noise going on during the day. I was very disappointed not to have a harbour view. I messaged the hotel to ask if we could change rooms for the 2nd night and they did not even acknowledge my message.
3.0
Hotel itself was great
Most staff tried to be helpful
- TV didn't work in room to watch Rugby, wouldn't switch our rooms till second half
- Restaurant didn't have TV facilities to watch Rugby but had paid for buffet breakfast as part of package but had difficulties in being allowed to take breakfast to a place where we could watch rugby
- Waited over 40 mins for valet parking when we had advised on check out we had somewhere to be at a certain time and eventually found our key was still behind counter and hadn't even be processed and had to go collect our car ourselves which wasn't a problem but could have been communicated earlier when we advised of our urgency
10.0
I loved the style of the place. From the quirky furniture, the pretty lights and clean facilities. Everything at this hotel was fun and amazing.
(Also the fact that there was only movies on the tv for you to scroll through and watch that was a bonus!)
I wasn’t too happy that I had booked a room that was “city facing” but the view was a construction building only. I understand as the hotel was already so busy I wasn’t able to upgrade so that’s ok.
8.0
Loved the In room bath, shower pressure, location, roof top bar, lobby vibe, coffee machine and free mini bar, linen on bed and the pillows
More efficient housekeeping and the curtains were quite difficult to open and shut around furniture
10.0
The room was just as expected. The staff were very friendly and the location is great.
10.0
Very nice facilities the roof top bar was awesome and the bed was comfy
8.0
Room layout and atmosphere was fantastic, likled the decor of the hotel in general.
Breakfast was missing some of the listed items - not sure of this was due to the staffing on the public holiday?
Mushroms on toast missing Chorizo. Waffles missing Marscapone and cherries
7.0
The staff were next level amazing. On my departure and on arrival, so very polite, kind and caring. Nothing was too much trouble! I loved the gym and the unique the feel of the hotel. The bath tub was next level lux with the wine glasses, would be great to have some alcoholic options to purchase as well. Coffee maker was a great addition.
The bar fridge was not cold, probably needs replacing. The pillows smelt like the last person unfortunately, so a bit yuk. At my $40 breakfast the staff didn't tell me that service was over - it would be great for some warning for guests instead of saying it's closed. Also I was told where to sit. The restaurant was near empty, and I still wasn't able to sit at a window seat, not overly impressed, obviously it was due to the room type, but staff need to consider the situation and act with common sense.
10.0
Awesome stay! Room was perfect for us and the views were immaculate esp at night. Staff had the best customer service I’ve ever received. Will be back next month. Best hotel in Auckland and anywhere I’ve been too.
Nothing.
8.0
Feels very clean and welcoming.
10.0
I liked the bath
Nothing at all
8.0
Great location, clean and great facilities
Staff on reception were ok but one gentleman although English was good could not understand him
10.0
Great rooms! Great soaps! Great basement spa!
10.0
We celebrated our 23rd anniversary at SO, the designs of this facility are stunning, the staff made us feel so welcomed and our kingsize playful room was gorgeous. We will definitely be returning 🌹
10.0
The pool was amazing and the sauna, as well as my room with the tub! Soo good I really enjoyed my stay
9.0
The staff were amazing and really welcoming. Our room was so cool, large and comfortable. Location was really good with heaps of food options available and supermarkets
The noise from the construction during the afternoon and our room overlooked the construction site so we had to close our curtains because they could see in our room. We were on the 4th floor so could hear partying till early hours and sirens etc
9.0
Nicely designed
Great facilities
Comfortable room
Kind staff
Room view
Bar Music could be heard from inside the room
A bit expensive
10.0
Perfect
Bar staff serving my cocktails wasn't very nice to me. That was the only thing I didn't like at the top bar.
10.0
Didn’t get to try breakfast
7.0
Pool, spa, fitness centre & sauna & impressive foyer
The room was quite dark & really only had a bed with shower & toilet.
We couldn’t Crome Netflix etc.
I tried to ring the reception but no one answered which meant I had to go down to reception.
10.0
Amazing property - modern, clean and couldn’t have had a nicer experience.
1.0
Nothing much apart from breckfast
Our air con and lights didnt work all night so we froze, only the lamps worked
You coulndt find our info when we got there
I feel sick paying $840 for a room for my husbands birthday thinking it will be spectacular
You gave us drink vouchers for roof top bar i asked what time it close i was told 11pm went to go up at 10.15 and it was closed
Phoned for our car 15 mins before we wanted to leave, i was on the phone for 20 mins, my husband told me to hang up we will just go to reception.
All in all so unhappy it took me all year to save for it, staying at home we would of been warmer. We also had to pay $150 for a babysitter. Will not reccomend unless something is done about it but it was the worst stay of my life for the money.
10.0
Staff were amazing and accommodating! Would definitely recommend 🫶
9.0
Everything is fantastic
Only the breakfast I would make changes to . It was bad at all just a bit limited. It would be nice to have some really good plantbased options rather than the standard cereal , toast and fruit .
Vegan muffins or pancakes something yummy like that
Also no allergens or dietary restrictions on the signs
8.0
The room size was great.
The pillows were really soft and there were no extras in the room we could try or use.
FAQs
How much does this hotel cost compared to others in Auckland?
The average price for a rental in Auckland is $196 per night. This rental is $26 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SO/ Auckland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SO/ Auckland. Enjoy the water!
Is SO/ Auckland pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SO/ Auckland?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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