Food was very good, staff very attentive and helpful, the excursions were very good and interactive

Didn't see any lions

L’ambiance générale. La réserve au sein de laquelle le lodge est installé Les petits déjeuners

Le changement de chambres par rapport à la réservation .. au lieu des 4 chambres de la réservation nous avons eu 3 chambres et une tente sans aucune information préalable.. Le filet d’eau crachotant de la douche pour un établissement de ce standing .

Super luxuriöses Zelt. Ein Traum - perfekt!

Einfach alles, die Lage, die Freundlichkeit des Personals und die tolle Organisation der Game Drive.

Sehr nettes Personal und eine unglaublich schöne Giraffentour (angenehmer Guide mit viel Wissen). Die Lodge hat einen herrlichen Blick ins Tal bzw. dem eigenen Reservat und bietet einen guten Ausgangspunkt zum Addo NP. Je nach Wetter sitzt man zum Dinner entweder an einem großen Esstisch (ca 10 Pers.) oder auf der schönen Außenterasse. Man kommt dadurch sehr gut mit anderen Gästen ins Gespräch. Die Zimmer sind modern und sauber. Das Betthupferl war eine nette Überraschung.

Man hört leider je nach Wind die Autobahn/Schnellstraße recht deutlich wenn man auf der Aussichtsterrasse sitzt (im Zimmer nicht). Das Spa-Angebot (Massagen) wurde/ist derzeit eingestellt.

Das Personal war so unfassbar zuvorkommend und freundlich. Wir haben uns so aufgehoben gefühlt. Sehr schöne Unterkunft, leckeres Essen. Alles perfekt!

Die Zimmer sind recht hellhörig.

Food and service delivery

Staff were great, location was great.

The could have had some chairs for sitting inside.

The giraffe walk was memorable and our guide Steven was amazing and friendly. Incredible must do experience. Worth going at 7:15 in the morning! Food was delicious. Kind upgrade to a bigger room with a nice sunset view- thank you! Very powerful and nice hot shower. Hot water bottles given on first night but not second. Viewing area was beautiful. Nice to sit and eat there. Cosy main dining area. Friendly staff.

Some clear communication lacking amongst staff. Small things were missing from our room or information about giraffe walk was confused- prepare to be flexible 😊 The dining area was silent which made it awkward at diner time when sharing a large cosy table with other guests. Music playing would have been nice. We had staff enter our room unannounced without knocking on a few occasions. Keep key in door and locked when inside. Hot tub never heated- believe faulty. If we’d paid for the room we would have been unhappy. Drinks menus were never shared so were not aware of added price to evening diner set menu. We were told to ‘help ourself’. Luckily we didn’t take up their offer. Room was cold but aircon had heating- would have been nice to have been shown as we didn’t know until the second night.

It was a great place to relax and unwind. The staff went put of their way to give more than we asked for.

Nothing.

The property was very warm and inviting. The set up is intimate and very nice for family outings.

The family room bathroom could do with an upgrade to be more modern as self catering units.

The housekeeping lady was so helpful and went out of her way to even organise a microwave for us. Breakfast was amazing and the team even set up the deck for us overlooking the watering hole. Our daughter loved the tickle tub.

R380 for a three course meal felt quite steep and was way over priced in comparison to other fine dining restaurants in the city. The hairdryer's handle was sticky.

The location was perfect for sour needs. The staff made the experience memorable with their attentiveness, not over the top but just right nothing was too much trouble , The food was excellent. We would have liked to stay longer.

The staff was very friendly and food was yummy. Our tour guide for the giraffe was amazing. I enjoyed walking with the wild animals

Its too cold, the rooms are freezing with no electric blankets. When its load-shedding, AC goes off🥶 No reception a lost and had to drive up to ask them to open the gate. We missed lunch because the location sent lost us but we still got charged and had to payed for it The wooden tub never got warm enough as it was freezing outside.

I could not come because of sickness. Sorry! Is my prepaiment lost? If possible, reimburse the amount (some 3000 Rand) to me. Kind regards! Klaus Scholle

What an amazing place, beautiful setting and friendly staff. Brian welcomed us on arrival and gave us a tour which showed off the the property. The gardens surrounding the property are well maintained and lovely for a gentle stroll. The beds were comfortable and the room well maintained with a coffee bar and some free cake snacks. The dinner room and bar was lovely and it was nice to share our dinner time with other guests at the large table. The breakfast was served on a beautiful lookout area with sweeping views. Very happy we booked this accommodation it was amazing.

The door to the room was a little tricky to lock. The barn door to the bathroom was a little smaller than the opening, which meant that some movement would turn on the sensor light.

The location and the accommodation was beautiful! Thank you to all the staff and to Tanya for being so accommodating and helpful with us planning our trip. Sorry we didn't get to do everything we had initially said we would.

Sadly we couldn't go on the walk with the giraffes at the earlier time we had planned to because it was pouring with rain but hopefully we can visit again and do that in the near future.

We were contacted in advance and offered activities. we chose to do the Giraffes walking tour and the sundown 4x4 safari both of which were great experiences. Breakfast was also very good.

Really loved our stay here. Wish it could have been longer.

Nothing not to like.

All staff were friendly and helpful. Quality of the bedrooms and communal areas was of a very high standard with comfortable furnishings and glorious views. Food, both dinner and breakfast, was outstanding.

Road noise was a minor factor (my wife didn’t notice it, but for me it’s there as background noise all the time). The game drives were limited in the animals you were able to see as at the moment the lodge has very limited stock. The guide explained that this was being addressed with a breeding programme for giraffe and lions as well as recruiting elephant but at the moment it’s buffalo, impala and springbok as well as the two giraffes.

The location to Addo Elephant Park was very good. We booked a giraffe morning walk through the accommodation, which we liked better than the elephant park itself. The staff was great and very helpful. The breakfast was very delicious.

The Bellevue Forest Reserve with it‘s Lodges is awesome. All the staff was very forthcoming and helped wherever they could. We also enjoyed the Game Drive a lot.

Unfortunately that same family runs or is involved in hunting safaris as well (Tootabi) Actually the biggest hunting safaris in South Africa. We were constantly told how much the Buchners care about their animals and Africa‘s wildlife and conservation, but right next door they‘re hunting all those animals. We were even shown that other part of the reserve but told that there is no tours allowed. The worst part tho is their advertising the possibility to hunt the Big 5. Don‘t know how anyone can justify to hunt endangered species. If there‘s nothing wrong with what you‘re doing, then i don‘t understand why you lie to your guests. We are very disappointed and regret giving any money to this family.

spacious

no swimming pool

Breakfast was standard fare within nothing that distinguished it as a 4 star establishment. All staff without exception were good Evening meal was good and well prepared on first night (on our own) and therefore not difficult to mess up on a three stage meal with only two choices. Skipped second night. Thursday night joined by other 4 guests. They has steak and I had rolled pork belly. Obviously frozen from previous serving (at least 5 days back) and I had food poisoning with 5 hours! Did not eat last breakfast as was not capable of doing so as it just??????????

Choice of two dishes per course in 3 course dinner menu - not 4 star rating No water two mornings out of three. Had to request employee to switch on pump (not a load shedding problem!) No backup generator when generator failed - bed at 9pm because of load shedding Distance from Addo Elephant Park should be in write-up as over 25kms

Comfortable and clean. Nice safari like setup. Amazing morning safari drive: Buck, Jirafe, Buffali and more