spacious room, friendly staffs.

with cooker and some tableware but no pans or pots for cooking. the boiler uses tanked water, and takes long time to reheat. we run out of hot water on the first night. one of the hairdryers was broken. smell of refurbishing. funny location that some drivers couldn’t even find it.

Front desk very helpful. Very nice reception area. Dinner was good and the breakfasts fantastic huge and varied. Really set you up for a day in the Medina. Very spacious suites well equipped mostly (see below) with terraces on both sides for sunset/rise

Very pleased to find nespresso machine but it needed maintenance. Pillows all big/ high for me, but this is being picky. FYI. this no reflection on hotel but regular taxis take only 3 people NOT 4 so it was 3 taxis for us to go into town because we were 7 in our group the grand taxis wont come out as far as the hotel. And the lovely roof terrace does not serve alcohol

Nice friendly and helpful staff.

The apartment was fine and clean but needed some snagging. Several light bulbs needed replacing, the shower head would not hang up, and some doors were hard to close. Some noise in the daytime from the pool pump above our top floor apartment.

the property was very clean, the staff were brilliant and nice made me feel welcome I would be defo going back to stay there again

Quiet location, not too far from the centre. It is not possible to pay with the mastercard given in the reservation. Visa or cash only.

Breakfast was the same. No variety.

The staff were incredibly welcoming excellent customer services from Noor, Shema, Ayub and Mohammed. Any issues were rectified instantly rooftop terrace and restaurant is fantastic quality fresh and value for money. Hotel also arranged great excursions with reputable professional providers.

some areas can be more modernised as with ay business always room for improvements

We stayed in this beautiful 5 star hotel for 6 nights and it was the best decision for our trip. The hotel is located in the quiet, clean and beautiful El Ghoul area. It comprises of only 13 luxury suites, each named after a flower; ours was Orchidée (French for Orchid). We booked a 2 bedrooms and 2 bathrooms suite. It had a kitchen with all appliances: dishwasher, oven, fridge, hob and what not. The main bedroom had ensuite bathroom. Both the rooms had a balcony overlooking a lush green vicinity full of palm trees. The living area was bright and cosy. The staff was amazing. Ahmed and others on the reception always made sure everything was up to the mark. The housekeeping did a great job keeping the suite tidy everyday. Now coming to the spa services, I totally totally recommend the Moroccan Hammam and Massage. Lovely ‘Chayma’ did the most amazing job. I had full body massage (500 Dirhams) twice and Hammam (250 Dirhams) with gommage twice during my stay and it was so so relaxing. The pool was overlooking the military mountains. It was always quite and mostly to ourselves. The breakfast was simply the best. Freshly squeezed orange juice, hot drinks and eggs of your choice were served daily with crepes, freshly baked cake, pancakes and Moroccan condiments. The lady who served was extremely polite and professional. The walk to the nearby Menara Mall was 3.1km making it ideal for us.

Adding fresh fruits to the breakfast would add value.

the location, the pool and the breakfast

No facilities in kitchen, the air condition is now working