All pretty good

It was loud Breakfast included only pastry

The property was beautiful and I appreciated the attention to detail

Cleanliness of the property, traditional home cooked mels , staff were friendly and very helpful they watched over my baby so we can enjoy our meal I really loved that ♥️ I’d like to thank Aisha and both Mohammed’s for assisting us with the stay it was truly magical

The interior was outstanding, includes big bedroom , seating areas, and restaurant. Staff very kind and helpful.

Impossible to reach the hotel by car, it’s in a very small alley, with no direction signs.

Incredibly gorgeous riad. Very friendly and helpful staff. Delicious food. Nice rooftop bar. Right at the edge of the Medina - great location. Absolutely enjoyed our interactions with the staff. They treated us like family.

The Riad is over the top in terms of the beauty of the facility first floor.. our room was huge. The staff was nice if not efficient. The breakfast and dinners were tasty.

we stayed there 4 nights. We could never get anyone to fix the shower drain after multiple requests. The shower always overflowed and flooded the bathroom and as a result the bathroom always smelled. Nor could we get a coffee maker machine to be delivered to .

location is good in the Medina the Riad is well decorated , clean, staff members are very welcoming and helpful . We got an upgrade in a suite because our room did not match the photo description, which was nice. the hamam service + scrub was excellent Yassine and Pèle were very nice and excellent hosts. the owners really tried to attend our needs. we had a great time. this riad was like an oasis in the desert.

sometimes the staff members did not speak English nor French , which is difficult if you don’t speak Arabic I wish we could have a spa on free access like in certain hotel .

Yasin provided an excellent service during all our stay and we really felt at home ...

They were busy when we checked in on a Friday so they gave us tea and took us to our room without much information. The public areas of the Riad are gorgeous, and we were happy enough having our Junior Suite as a place to rest our head (despite a few issues). However, the little issues became bigger issues when we had emergencies from home and we needed Wi-Fi and needed to spend time in our room more. We were thinking of going back to Marrakech or a larger city, more modern area/hotel. We told Amine and the staff, and our relationship changed immediately. They went out of their way to find us a room that would work for us, we got to know them a bit more. We are so glad we told them instead of deciding to leave. It was the best part of our visit to Fez. We stayed in for dinner one night and we were shown the BEST view in Fez. Do not miss the terrace in this place - this alone is worth staying here. We learned more taking in the view at sunset while the call to prayer started from one mosque to the next than we did walking around the Medina. It was a thoughtful way to observe and be immersed without being overwhelmed ourselves nor intrusive to others. Some of the Riad is a work in progress. We actually loved hearing about the plans and seeing the infrastructure put in place for sustainability. Mostly, we loved the staff being so honest with us. If there was something they could fix, they did. If they couldn’t, they were honest and reasonable. We wanted breakfast and some other meals in our room, and the staff took really good care of us. Truly they took care of us until they put us in our car to leave. We felt so honored to see the work Amine and his family has put into the Riad look forward to returning to this world class experience, amenities and details, and especially to spend time with the staff and Amine.