Great breakfast with variety of choice and buffet was replenished regularly

NIl

The food in the hotel is really bad now

Great location. Undercover onsite parking very convenient. Room was comfy & clean. Happy hour at bar 5-7pm a bonus (although only 20% off when you read the fine print!) Booking.com deal included parking and breakfast which was great value

Nothing

The bed was comfortable

Size of room

Conveniently located for the train station. The room was a good size and was clean and comfortable. The view over the park was good. The room was quiet though traffic noise intruded at times. Most staff were friendly and informative. Thanks to the kitchen staff for the excellent gluten-free toast.

It was very difficult to identify the hotel from the street outside. There is no signage identifying the hotel and I walked past twice looking for the hotel entrance. There's a large sign showing the street number, but the only indication of the hotel entrance are a couple of small etched glass style stickers on the doors themselves, up the steps and well back from the street - not visible. The entrance just looks like any other generic building entrance. A sign is most definitely needed at the street entrance. See photo. It would be helpful if the breakfast ingredients were labelled for those of us with special diets - eg were the baked beans and sausages gluten-free? The location was somewhat noisy on the Saturday night, with a nightclub along the street, sirens and traffic noise. Ear plugs solved the problem.

Brand new hotel in a convenient location. Room was smallish, but since I was on my own, it was fine. Very clean & quiet, with pleasant outlook from my 7th floor room. Complimentary breakfast was quite freshly prepared & attractively presented. The coffee machine wasn't working on the first morning, so we got free barista coffee instead, which was appreciated. All staff greeted me with a smile at every interaction

I was happy with my stay

New and modern. Buffet breakfast included. Helpful and friendly staff. Eco friendly options throughout the room. Comfortable bed and pillows. Great view from the room.

Small amount of black mould in the shower area. Smaller selection at the breakfast buffet.

Breakfast was fine. Some fresh fruit would have been good.

Friendly staff, great location, very clean and new. The hot breakfast was a bonus

Its a little pricey for a one night stay in Newcastle, you can stay in Sydney for that price. I would of stayed somewhere cheaper if it was available

Location was perfect, staff were very friendly

clean friendly good location

Hot buffet breakfast included. 5 min walk to Newcastle Interchange train station & light rail. Comfortable beds. Beautiful sunset from our window. Fitness centre.

The 2 way toilet door was a bit confusing but we like the design of the toilet door n wall.

Great value and very clean. Nice toiletries provided in bathroom. Friendly staff and breakfast included. Very close proximity to marketplace shopping centre that has a supermarket and specialty shops.

Air conditioning was a bit tricky to navigate to get right in the room. It would have been nice to have fruit salad and selection of seeds/nuts for breakfast.

Breakfast was excellent, and the fact that parking was included was important to us. There was plenty of space in the bathroom.

The kettle made a very loud noise when switched on

really nice thanks for the late check in merci

Easy to find Central location

Room was very Humid /damp. Airco did not change this. Checked out 1 day earlier as the hotel was fully booked and could not switch my room.

The staff were so friendly and helpful. We arrived into our room to find a massive leak in the shower which had seeped into the carpet. The manager was quick to deal with the situation and moved us into another room and gave us a free drink from the bar while we waited. It was well priced and way better value and service than in Sydney CBD!

The breakfast options were nice but limited and the eggs overly salty.

Rooms and hotel is nice and modern. Breakfast was free.

Room had a lot of condensation as the bathroom does not have a fan and the bathroom is not demarcated from the room. Breakfast was adequate, but not remotely exciting.

All was excellent

Breakfast, needed a more variety

Loved the block out blinds

Could of had more staff on to cope with breakfast crowd