We arrived on 12/29/22 thinking that our weekend with our daughter and grandkids would be great…that quickly changed. According to our contract “check-out” instructions the kitchen must be cleaned, no dishes in dishwasher… the dishwasher was still hot and full of dishes. Also, the water had been turned off one of the toilets downstairs, no one had left a note or called to tell us that it was leaking, so we turned it on to use it. A little while later we had to clean up the water on the floor. Once we turned it off again, it started to leak anyway. We removed the cover on the hot tub, the water was disgusting, skin particles or whatever else was all in the water. Three of us took showers that night the tubs began to gurgle. 12/30/22 my grandson got up and took a shower first thing and sewage started backing up in the other tub. At 9:00 am we called the Realty office and left a message. 1.30 hours later, we called again and spoke to a manager and explained what was going on. We were told the problem would be fixed to go and enjoy our day. At 4:30 pm we called to see if the problem had been fixed, left message and no one ever called. At 7:45 pm when we arrived back, we could tell that someone had been there but only rinsed the tubs out. My daughter and I used dish detergent (that I brought) and cleaned the tubs. My husband took a shower and while he was in there it started backing up again. Also, there is very little cell service here and according to the Yellow Rose contract, there was a home telephone to make local calls that none of us saw anywhere. Our stay was supposed to be from Thursday – Sunday, at 8:00 pm on Friday, we left the place cleaner than we found it, other than the tubs or toilets and drove into Cherokee and rented 2 hotel rooms for the night and came home on Saturday. We called Yellow Rose on Saturday while we were driving home, and no one ever answered. On Monday, 1/2/2023 we called again and finally spoke to someone that told us that the water lines had been frozen in the house prior to our arrival and that more than likely the sewage lines were frozen as well. I believe that Yellow Rose Realty should have given the us a courtesy call, in advance so that we could have found other accommodations for the weekend. Yes, they did refund us a partial payment, but we weren't even there for 24-hours before we had to find a hotel.

We left after the first night and moved for the rest of our stay. This home is at the top of the mountain, the road up is sketchy, the home is in need of updating and a through cleaning.

It was the worse. Trying to get up the mountain was a nightmare. The house was extremely outdated. Air-conditioner you could see out side bugs coming in. It wS a true living nightmare.

The house is older and needs some upgrades but it was very clean and had everything we needed. The drive way is a nightmare. No phone in the house and no cell or Internet service. The view from the deck was beautiful. Had a great time

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Location was great! Privacy and beautiful views. It is a bit far from Cherokee and Bryson City not a place you want to use as a launch point like we did for sure. The ONLY thing clean in this house was the bed linens thank God! Beds slept great, sheets appeared new. Bathroom towels appeared new. Tub and toilet clean. Carpets are stained and the other floors so dirty we were afraid to even let our kids walk barefoot inside. The house is very musty smelling we had to go buy air freshener. Sliding glass doors on one bedroom won't open to the deck at all. The one in the living room is very hard to open and shut. The glass on them is in terrible shape you can't even see through them. Inches of dust on everything! Looks like it hasn't been cleaned in a long time! The grill on the porch, the entire bottom is rusted out and unusable unless you plan to start a forest fire. Hot tub was nice but if your allergic to bees stay far far away. The back porch is covered in them, pretty positive there is a big nest up under the hot tub. The deck needs to be replaced looks like it's starting to rot and slant like it ready to fall. The driveway up is long, steep and sharp turns however we had no issues taking it slow in our truck. No 4 wheel drive needed. We simply will NOT stay here again because of the uncleanliness! We literally had to go buy cleaning supplies and clean before we were comfortable.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was big enough for our whole family. We had 10 people and plenty of space. The view was great. The drive way was a little scary at first but once we went up and down a few times we were good.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We absolutely loved staying here but we was told you know it is in the mountains no wifi but there was a home phone. When we arrived no one had signal no big deal so we looked for the home phone we was told about and could not find it. The phone number was was gave for the home phone our family had called and said it was disconnected. We was upset because we was told there was home and there was not.

We loved this place very much! a mountain area .view was awesome hot tub was clean .house was clean.very relaxing time !