Die Freundlichkeit, Serviceorientiertheit und die Zuvorkommenheit der Mitarbeiter. Super Lage des Hotels

Die obigen positiven Punkte konnten nicht darüber hinwegtäuschen, dass das Hotel einen Renovierungsstau hat und in die Jahre gekommen ist.

Prima Lage, gutes Frühstück

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Das Hotel war mitten im Zentrum. Viele Restaurants waren in nächster Umgebung.

Das nächste Parkhaus war ca. 600 m vom Hotel entfernt. Man konnte nicht an das Hotel heranfahren, sondern musste die Koffer tragen. Es gab im Hotel keinen Fahrstuhl. Zimmer lagen aber auch in der dritten Etage.

Uns hat an dem Hotel gar nichts gefallen!

Alles. Der einzige Vorteil war die Lage mitten in der Altstadt!

Very friendly, motivated and engaged staff!

Crumbs on the desk when I arrived, and the waste bin in the toilet was not emptied.

Very nice old building, cosy room, friendly staff.

stairs are quite high and narrow, no lift.

The city

The weather

Clean rooms. Comfortable beds. Central location. Perfect for sightseeing in Lüneburg. Very friendly and accommodating staff. On the first night we had very rowdy and inconsiderate neighbors, but the management very competently dealt with the problem - full marks for management leadership!

No elevator.

super Communication and Location

Room and breakfast good.

The hotel were in poor condition. We were locked out off the hotel in the evning because the lock did not work. It tok a long time before we help arrived.

The service was very nice. We got a phone call at the morning of the arrival and could agree a earlier entrance to the room which was very nice. Cause we had a appointment for a weeding. So it was very nice to fresh up after the long way. Next time in Lüneburg we will chose the hotel again.

This lovely old hotel is situated right in the center of beautiful Lüneburg where you can walk to everything or rent a bike about two blocks away to get around faster. We stayed on the top floor (80 steps up?), no elevator but we didn't mind as we live in Amsterdam. Our rooms were on the front of the building with a view over the many red brick roofs, with a little sitting area so a good sized room (#8). The owners explain everything which is great as they are not at the property at night.

Parking lot a little far away near the famous water tower but only €10 a day so worth the walk.

Toplocatie

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Central, taxis waiting nearby. nice view over the roofs from 3rd floor. Antique charm.

No lift, internet not working most of the stay, despite requests to fix it.

Ideal location in the center of the town, a short walk from the main sights. Very friendly staff.

very practical in the old town

The location was very good and the staff very friendly.

The shower was just ok. Maybe a coffemaker would be nice.

the location was right in the centre making it really easy to go around the city.

Location

Extremely limited front desk hours

Staff were really helpful. The property is very clean. It’s central.

It’s quite outdated and could do with a refurb. I only stayed at the hotel to sleep and not somewhere you would spend any time other than to sleep.

Nice breakfast. The staff is extraordinary friendly

Everything was alright

Very friendly staff and excellent location

Nothing

Everything was alright.

It is locatet in the Center, the sightseeing-highlights are nearby. Room, bath, breakfast were absolutely ok.

The weather