Hated it the property manager an the owner all they did was lied to me and my family no ac up stairs they had fans and each room I call the property manager told me if I call again he was not going to answer I got home from my vacation email the owner no answer I repeat do not stay at this property

This is the first time I haven't given all 5 stars for a hime. The photos don't match the inside of the house. They need to be updated. I wasn't able to bake anything without going out and getting a pan. There wasn't any chairs at the counter top. The pool was nice and clean. We did pay for the heat for the pool and spa. We were close to legoland and everyone did have there own rooms.

Another fun stay! Each bedroom had a bathroom, pool and hot tub was fun for all! This is our 2nd family trip to Haines city area and we’ll be back again. Quiet neighborhood, close to grocery stores or day fun with the family. We recommend !!! Thank you

The home was tidy. We were not able to use the games room as pool balls were missing and also the balls for the fooseball table. The pool and hot tub were very much a highlight...perfect temperature as we paid for the heating.

We are four snowbirds chasing the sun. We stayed in this rental for 6 weeks. The location is central to shopping, restaurants, and many golf courses. The security at the front gate is an added bonus. The neighborhood is generally quiet. Street parking , while allowed, is limited by the HOA, but the driveway easily accommodated 3 vehicles. The cleaning crew was leaving when we arrived and they did an excellent job. One of the guest does house cleaning and she was very impressed. The house is spacious and well equipped. The layout allowed each of us to have private space. Each bedroom was equipped with a television and there is a large screen TV in the living room. The mattresses were a little firm for us and my spouse and I added a topper to the bed that made it very nice. The linens and towels met our needs. The master bedroom had its own entrance to the pool and this was very convenient. The kitchen was well appointed with microwave, dishwasher, large pantry and many assorted pots, pans , dishes and silverware. There was nothing that needed to be added to the kitchen equipment. One day the coffee pot was not working and the management company replaced it the same day. There was more than enough sitting room in the very large living and dining room for up to at least 6 adults. The house is a little tired looking and could benefit from a few small improvements. The furniture was very comfortable but several bedroom drawers had loose or missing knobs. Some of the blinds have seen better days. The kitchen would benefit from knobs on the doors as well. Some of the bathrooms need toilet paper holders and towel racks. The first floor is tiled and in great shape, the stairs and upstairs bedrooms need new carpeting and we have heard that that is planned for the near future. We spent many hours reading by the pool, playing volleyball in the pool and enjoying the hot tub.The pool was heated and well maintained. The lanai was lovely, it had plenty of seating for 4 adults including loungers and a large glass table with chairs. There is a game room which we did not used but it appears that several parts of the games have wandered off, uncertain how useful this room is as again we did not have need of it. The full laundry room was wonderful, and used often. Both the management company and the owner, Jay, were very responsive to our needs. The pool technician came weekly to maintain the pool. We recommend this rental.

We enjoyed the house. Everyone had plenty of room. Good size kitchen and game room. The washer and dryer were very handy. The only real down fall was the pool. 2 days we came back and had to add water because it was so low the it was under the jets. The next day we came back and the hot tub was not hot. I message the property manager each time. She came and checked out our the next day and the breaker was flipped. That was the only bummer especially when we paid the extra money for heat and then wasn't really able to enjoy it. Because once we added water it wasn't warm again.

Attempted to verify if there was damage to property prior to checking in on October 13th via message to site October 7th. Arrived at property to find torn screens at the pool area. I reached out to property manager about at least pulling screen from hanging into the center of pool and was told he would get someone to come out to address this issue. Needless to say I wasn’t able to use pool and other guests stayed at another location with pool. Air conditioning went out on 1st floor and I was told they would update me when technician would be available. I checked back hours later to be told technician would arrive following day which was my checkout day. I checked out couple hours later.

Property was at a great location to visit my parents. Parking was tight, but the home was able to fit everyone. It was a great price and smooth check in. Would stay here again!