Wonderful staff, always ready to help

Request for early check-in turned down

There is no parking.

It was clean, very comfortable and fit for purpose.

Location was good, breakfast was great, room was big, WiFi is good.

Marseille

Size of toilet (smaller than on a train!) No Milk for tea or coffee. Old furniture with split wood. Small Breakfast room with hardly any seating so didn't buy breakfast. Air conditioning in one of our rooms did not work properly. Reception man could not make us coffee because milk was locked away and he didn't have a key.

Very nice room

Good

Clean, nice bedroom,

no parking place, and expensive the one they recommend. I checked out and I forget a bottle of wine that I bought during my trip in south of France, expensive one, on the fridge and some hours later I came back to the hotel to ask for it and the woman in the reception said they don't know about it. Really disapointed about that. I also need to make a 100 euro deposit ... So the price is expensive and you have to pay for a lot of things extra.

Excellent location near tram stop and the neighborhood is modern and clean. Very spacious.room for the family. Great breakfast.

On Thursday night there was disco music heard from some club until very late night.

Hotel is beautiful, personel is kind and respectful, the room was comfortable, bed was great to sleep on. There are bus and train station right in the front of a hotel, that was great, because we didn't have to go far to use public transportation. Bathroom had a shower and a bath, fresh towels every day. Had water heater for tea and coffee to prepare in coffee machine. Breakfast was great, with variety of food, everything prepared was tastfull. It was nice.

The balcony had glass walls which could not be moved to side, so you really do not get a lot of fresh air. Well, the glass could be moved, but was blocked. And there was only one chair with a taburet to sit on. We were three and couldn't enjoy on the balcony in the evening. In the bathroom is only one hanger for towels, so we had to leave towels in bath tub, could not hang them. And there was no toilet brush to clean the toilet, so we spent a lot of toilet paper to clean it. Maybe some forks and spoons could be also added, while there is a microwave to use.

Staff

Bathrooms are terrible Bar is not a bar just someone making a highball

The room was big as shown in the pictures, but the beds were not very comfortable. The breakfast spread was very good and the people at the breakfast were very helpful. The rooms were clean. The tram station was just opposite the hotel which was very helpful.

They should serve 24-hour tea and coffee in the lobby, which would be a little helpful, considering the price they charge. They should put laundry bags in the room.

the staff were very accommodating

great location, excellent breakfast

The room is wonderful. Good breakfast.

There is no parking area

The breakfast was good but a bit pricy.

The room size is perfect, we also had a balcony.

Fantastic location, near public transport, spacious rooms, a bathtub, and a shower which can be excellent for families with small kids. Nice-sized balcony and comfortable bed. Good space in the bedroom to work. Good breakfast variety.

They only offer one water bottle daily, which isn't enough for more prominent families. The floor is a rug, which isn't suitable for people with allergies like me.

Room was big, breakfast was really nice.

It does not look like a 4* at all. Poor material in the room and it looms really old, not renovated. It was hot, AC was not working well. Depending who is at the reception, the staff is not always meeting high standards criterias.

super location, walking distance to shoping, bars, restaurant and vieux port, spacious room

20 Euro extra cost for parking

no parking ,, i pay 20€ for parking per day !