Praticamente tutto. Dalla chiamata prima di giungere in Hotel circa il cambiamento della camera per dei lavori in corso, all'accoglienza ineccepibile della Sig.na Giulia alla Reception con informazioni culinarie e sulla città; dalla stanza, con il letto comodissimo, ed il bagno ampi ed arredati con gusto e finezza, alla colazione abbondante. La posizione dell'hotel a 10 minuti a piedi dalla stazione ed ad 1 minuto dal lago di Leman, oltre ai servizi Spa e palestra, erano perfetti.

Non c'era nulla di cui lamentarsi.

Everything went very well

the breakfast selection is limited

La ubicación, está en el centro. Las habitaciones amplias y cómodas. Buen desayuno

Location and renovated rooms

Small room and pillow was uncomfortable

Good standard spread.

Nice spacious room with all amenities

Location

When i made my booking i choose the room with bidet but it was not working and they told me to wait till Monday because it is weekend and there is no technician, there was no a.c. just the voice but no cold air also for my son’s room so they offered mobile fans!!!!,the water pressure in the hand shower was very bad and the water drainage in the shower cabinet was bad , the breakfast was poor

Cleanliness and friendly staff

Elevator was a bit small

Location is within walking distance to famous brand shop stores, restaurants,Geneva lake as well as the downtown train station . Staff are very helpful and friendly. Hotel is clean

location

breakfast

Location, staff and the renovated rooms.

Small lobby

Location is amazing, room well equipped

Our son had a non controllable incident (he was sick and he vomited, a total of 5 drops stained the curtain, we were penalized 100+ francs fir that

Everything was excellent, staff, room , location , and the was helpful ..

As I said everything was very good and well ..

best location. very friendly and helpful staff tourism company and busses few steps away

Room was perfect bathroom was easily accessible with wheelchair. Unfortunately breakfast was very disappointing not even enough hot water left to make tea and no hot food left, staff did not advise us and we were charged full price

Being flexible nvitef to sit for breakfast when clearly there was nothing left to eat not even enough hot water for tea. No iron or kettle in room either

Breakfast was delicious.

NA

love the new style of the hotel

nothing

Breakfast is good

If breakfast was included with price of accomodation

Modern and very well decorated, room of a good size, very comfortable and quiet.

The location, Front desk, concierge, breakfast were excellent.

Price of the room put of line.

Great place to stay, thanks for the free upgrade. Breakfast buffet could have been a bit better.

Location is amazing. Staff were super friendly. The room is spacious.

The bathroom is too small