Bett. Sehr ringhörig.

Nicely decorated and lovely location

Room poorly designed space wise. No lift for heavy suitcases.

Really nice rooms and location

Breakfast wasn’t very well organised and finished too early on a weekend. Lots of items ran out or took a long time to arrive.

location to beach and train station

Room was clean and recently renovated, equipped with all you need. Staff were excellent and nothing too much trouble. Food in restaurant excellent. View from hotel restaurant and gardens relaxing even in the rain!! Overall a wonderful stay

Nice rooms, comfy beds and pillows and great location.

A bit pricey but you get what you pay for….quality.

N/A

Lovely decor. Great location on the beach. Staff were extremely helpful and friendly

Would have been nice to see veggie options for the cooked breakfast (eg veggie sausages) and an obvious dairy free option for milk and butter

£230 a night included breakfast, but they want to charge for speciality coffee (cappuccino) or even a green tea bag. Also, £3.95 for a small coffee is ridiculous, I've stayed in the savoy in london and it's cheaper. Also when I checked the bill 10% is automatically added as a service charge! For a coffee! There are a lot of elderly visit this hotel, who may not be confident to query a charge like that, but come on., being charged £4.40 for a small coffee is poor.

Beautiful location, spotlessly clean, friendly staff.

A bit of a wait at breakfast but very busy, didn't spoil the break at all.

Breakfast was good enjoyed it

Dinner in the evening was slow waited 1 hour for food service was slow forgetting to bring drinks that were ordered.

room

Being asked to pay on arrival because I was "only B&B" and then on leaving being asked for £2 for the newspaper they had forgotten to put on the bill. Whilst at breakfast the room was entered by staff and made ready for the next guest and all our personal item we had left lying around put on the.bed. I thought the room was ours until we left.

on the beach lovely decor

a few glitches with service c

First time here since the renovations. It is a significant upgrade. Our room in Sea House was perfect.

Nothing

Rooms were very comfortable and clean. Hotel was lovely too. Staff very friendly and helpful.

The main thing to complain about was the breakfast! The hot breakfast did not include toast, juice, tea or coffee!! We had to pay extra!! The continental did include tea & coffee. We have never come across anywhere you have to pay extra for tea with a cooked breakfast!! This was very disappointing! I usually have a herbal tea which doesn’t need milk & just hot water! paying for this seems really mean when it’s not included in the price of breakfast!!

very clean and comfortable room. Good location and facilities throughout hotel

Loved the room but expensive for a carpark view!

The breakfast was shocking!

Very relaxing and clean. Staff very helpful.

The hotel is recently refurbished. Very very nice. Next to the beach great for walks. Will stay there again

we’ve stayed before

not sure if we preferred it before the reburb!

Both were excellent

The pillows could have been soeter.

Superb location. Has been refurbished to a good standard.

Expensive for a small double room.

Huge room and nice location. Friendly staff.

Food and drink a little expensive.

I was charged for two nights instead of one night!!!!

The communication

Everything about the newly renovated hotel was fantastic, we came a couple of years ago for our anniversary and loved it. We wanted to come and see the refurb and it didn't disappoint.

We booked a cooden king room and although the room was fantastic, the bed was 2 doubles put together with separate single mattresses leaving us with a big dip in the middle of the bed. My wife really struggled to sleep as she had to stay on her side of the bed essentially.

Size of bed and comfort Sea view and location

The indoor pool has gone. Big mistake. Cost of room - has more than doubled over a few years.

The hotel has been refurbished and is more attractive internally than before. Beds are comfortable, staff pleasant and welcoming. Location very convenient.

Bathrooms having been fully renovated are disappointing. They lack power points for electric shavers and tooth brushes. The wash basins have no plugs so a wet shave is extremely wasteful of water and only a few rooms have baths. The dinner menu is limited and a stay of more than two nights would be challenging in terms of choice. Finally received wisdom from local residents is negative.