Location for airport is ideal and Unseo station 2 minutes walk. Very large room, bed comfortable. And a small sofa and table for sitting. Nice porch area inside room door to keep shoes out of main living space. We'll equipped with huge flatscreen TV, mini fridge, kettle, iron and ironing board etc.

I'm afraid it didn't live up to the rating on Booking.com. Firstly, upon arrival the room smelt of smoke. This lingered. Secondly there was only one set of towels for 2 people. Upon requesting another towel the receptionist kindly brought some up but upon inspection these were only 2 hand towels! Bathroom area lacked privacy, room not completely clean especially bathroom area, nowhere to hang towels after usage so they didn't dry well. Just 2 paper cups for drinks and these were not replaced. A little more TLC and a refresh could make this an excellent hotel.

The room was spacious and clean. The hotel is conveniently located very close to the metro station.

The place was in a great location. Many restaurants and many stores for shopping. The staff was very friendly and accommodating. I will stay there again.

Big room, easy and fast train ride to Incheon airport (10-15 min), amenities, very easy checkout

Spa tub had hair in the drain, some of the stores outside of the hotel were not very welcoming.

Size of the room and location

The bathroom smells and furniture are old

Queen is the best hotel close the airport I have been able to find (and I have stayed in several since I transit through Incheon regularly). Once I found Queen I have not got to another hotel since (its been over 6 years that I have stayed at Queen). Han, the wonderful gentleman at the front desk, is the kindest and most hospitable person - he speaks great English and is very engaging and accommodating. I always look forward to seeing him.

I look forward to the Hotel restarting the free shuttle service. It has been stopped since COVID and it was what first drew my attention to the hotel. I also look forward to restarting the wonderful hot breakfast in the morning. Finger's crossed that it is started up again soon.

Room was spacious as we paid for an upgrade. Staff were really polite and tried their best to help even though they didn't speak much English. There are a lot of restaurants, a convenience store, and a local supermarket just close by (within walking distance).

Toilet bowl in the shower area has lots of stains (blood/faeces?), thankfully the second separate toilet was better. Found it rather ironic as the toilet bowl had a banner that said "sanitized for your protection".

our room was very spacious, the hotel offers free basic breakfast with toast and cereals which was perfect for our needs with kids.

the room could have been cleaner and despite us being 4 (2 adults + 2 kids) we were only provided with 2 sets of towels.

We were promised an earlier check-in, but when we arrived there. The guy at at check in said we couldn't. Moments later, he was able to let us check-in early. Thank you, Han, for accommodating us! Wonderful place to stay!

NA

Everything.

A little distance from the airport.

Check in was very fast. Originally did not give me the upgrade I had purchased, but settled quickly when I went back down. The jetted tub was nice. The bed was comfortable. Lots of restaurants and convenience stores around. Unseo subway station is a 3 minute walk away. Close to the airport, reasonable rate.

There were hairs everywhere in the room. The door didn't shut properly (had to hold it closed for about 5 seconds until it automatically locked).

The room was quiet, smoke free and comfortable. The bed had a built-in heater you could control. Heated floors. The TV had a wide selection of channels. Comfortable bed. The hotel was close to many stores and restaurants.

place is clean and comfortable I like the bed with warmer

I like everything

Super convenient location, large enough for our group to stay together comfortably. We appreciated the comfortable chairs and bedding as well as separate shower/toilet rooms.

A few things like tv remotes and the computers provided in the room could have used a good wipe, but nothing too bad.

spacious and clean

there wasn’t much I didn’t like. I would have preferred the shuttle bus than taxi (shuttle buses had stopped operating due to Covid) however, front office manager organised a taxi for us with speed and courtesy.

Bathroom had a steam shower feature which unfortunately i didnt have an occasion to use considering we got in late and left early

Everything about the room is almost inch perfect... spacious, equipped with heated beds, huge TV, sofa area, and even a sauna in the shower room with a bathtub. It is just so fulfilling and excellent.

Location is not in Seoul but 10 minutes away from Airport.

Central location, great staff, easy shuttle to and from airport. Great stay for an excellent price.

Perfect location, Friendly staff. The host kidnly cooled our room prior to our arrival and let us do the late check out.

Food stain in the fridge and a stain on the kids' blanket. Due to COVID-19, complimentary breakfast is no longer available.