I loved everything about the hotel. All of the staff are extremely welcoming, kind and warm. The rooms are kept really clean, there's great WIFI and aircon, and the view is absolutely breathtaking. It's really safe and in a lovely, quiet area. You can fall asleep (on the super comfy beds) listening to the waves crashing against the rocks. The owner Enrique speaks fluent English (better than I do, probably), and nothing is too much trouble for him. Enrique and the manager Selene are incredibly responsive and quick to reply to all and any queries and are happy to arrange or help you with anything you need. There's a magical little stone step walkway that winds down to the rocky beach, and when you're down there, it's a fab area to explore, hike or sit and take in the scenery. They're incredibly animal friendly, which is a big bonus, and there are hot water showers (a big plus in this region!!) The decor is what Californians would call "shabby chic," which I love--it has real character. I lived in Acapulco for a year but wanted something a little more tranquil when I came back to visit. So happy I found Donde El Mira, I felt like Goldilocks..... everything was just right. You can walk just up the road and jump a bus for ten pesos (they come every five minutes or so) into Acapulco or walk into the main area of Pie de la Cuesta in fifteen minutes. Thankfully, there's now Rappi in Acapulco, so you can get any groceries, meals etc., that you want or need to be delivered STAT. The hotel's restaurant is great, and there's a Soriana Express within walking distance (you can also order delivery from there online--as well as Chedraui and Walmart). If you're looking for the Four Seasons, then go there, and pay the price (although, unfortunately for you, there isn't one in Acapulco, so......

The view is incredible and the hotel's design and location is over the top. We also liked how quiet it is, after travelling from the busy downtown of Acapulco.

We didn't really understand how to order breakfast, or what was on the menu, but we are not big breakfast-people anyway. At the same time, it is charming that the breakfast arrangements are quite ad hoc.

Needs repairs .elevator doesn't work, roads leading to property is horrible, have to pay for taxi getting around the town .pools need maintenance and better cleaning .rooms needs renovation

One of the greatest views in Acapulco, the room was really good.

Maintenance: They need to invest in the facilities, it’s a good spot with one of the greatest views in Acapulco, but the buildings are very neglected and dirty.

off the normal path, great value, excellent potential, away from the noise

maintenance and repairs needed desperately

nice views

ripped sheet, long hairs on pillows - entire hotel has not been maintained. would have been wonderful 30 years ago, rust everywhere, gardens not maintained, squashed mangos on paths. plumbing coming out of the wall - at least it was appropriately priced

NOTHING

EVERYTHING …

Breakfast OK but overpriced Dinner OK but small portion and overpriced Parking OK

Hotel needs maintenance Towels rough and small Shower mat missing Flimsy lock in room

The highlight of the place are: - the staff. Super friendly and supportive - the VIEWS. This is ideal location to watch those legendary Acapulco sunsets.

the places has a very beauty view

it didn’t have enough employees to support the demand

the view

the hotel didn’t have enough employees to support the demand

The view is amazing, you can see the sea in your room.

Everything is old, it was clean but the mattress was broken, they didn't give me any towel, the pipe smell was the worst, there is no safe way to access the natural pool they promote and it is contaminated. The 3 pools of the hotel were very dirty.

all good... great views and swimming grotto

1 Very nice staff 2 Nice pool area 3 Gorgeous view of ocean from our room and the terrace 4 Pet-friendly

1 Terrible location in Acapulco North 2 Terrible parking, neighbors are awful 3 Elevator does not work 4 Tons of steps to ocean 5 Bad internet in room 6 Food is pricey 7 Place is old and needs a ton of work 8 Spa is closed 9 Mini fridge was full of water 10 Ceiling fans covered in dust 11 Bad lighting in room 12 Our sink was in a closet without a bulb

The discount for the room, the view of the lightening storm, the little natural pool at the bottom

The WiFi only works in one area, the receptionist was very robotic, the location wasn't great, nothing really around the area

It’s a fantastic view over the ocean

It’s not super clean

Good hidden location with fantastic seaview:)

La tranquilidad y la vista al mar

No hubo red de wifi

They had the best view for the best price all from the comfort of our room and breakfast was delicious (accompanied with that beautiful view). Vexatious pool to choose from and they had of parking on site. Will be coming back again!

The door to our RooM was a little rusty, as one would expect since our room was facigg Nd outside so we can have the view of the ocean, we just had difficulty closing the door but the staff was very helpful with the door.

The view.

The stairs are slippery and my wife ended in the Hospital for a day after falling.