Conrad Makkah
About this hotel
Set in the heart of Makkah, one of the world’s most inspiring holy destinations, Conrad Makkah is just steps from the Kaaba and the Holy Mosque. The hotel can be easily accessed from Umm El Qurra Road, which is connected to the Makkah-Jeddah highway..
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Mecca
Hotel in Mecca
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
4.3/5.0
Excellent(7,835 Reviews)
100% verified reviews9.0
Every thing in the hotel was perfect
Absence of safe in my room?
7.0
الموقع
الاطلالة
ازعاج الجناح المجاور (عزل سيء)
6.0
كبر حجم الغرفه العاديه
اطلاله الاجنحه
سوء معامله موظفين الاستقبال
الاثاث مستهلك على الرغم انه فندق حديث
خدمة الغرف سيئه
تسليم الغرف الساعه 4
وجميع فنادق مكه التسليم الساعه12
10.0
فندق يعتبر من أفضل الفنادق في منطقة الحرم وممتاز جداً وجميع العاملين فيه تعاملهم ممتاز ولبقين جداً .
شيف فلبيني لابس نظارات يعمل الاومليت بطريقة توحي بانزعاجه جداً فكمية البيض مبالغ فيها جداً ومكونات الاومليت يضيفها بطريقة لا تعجب أي ذاق للأومليت
10.0
The staff were extremely friendly, location was perfect. The cleaner on the 11th floor was extremely accommodating. Upon arrival Ali had upgraded our room to a suite with haram view. This was a really lovely gesture. I couldn’t have asked for a better stay and I will definitely be returning to this hotel.
Everything was perfect.
7.0
الأمان عالي بالفندق ، الاطلالة ، المرافق ، تجاوب الموظفين ، الافطار متنوع بشكل كبير .
توزيع وتصميم الغرفة ، دورة المياة مقابل جلسة الصالة ، غرفة النوم لايوجد فيها باب عازل عن الصالة ، النظافة وعدم جاهزية الجناح ، اكواب البار متسخه ولم تغسل من بعد النزيل الاول ، الارضية متسخه من البسكويت وايضاً .
10.0
Everything I liked,the staff professionalism upon arrival and during the staying, the whole facility is nice and comfortable, rooms are very clean and specious and elevators are very accessible without any delays or crowded, restaurant with nice food selections and variety with welcoming, initiative and friendly staff always ready to serve you and make sure that you are happy, My family shared the same impression.
Nothing.
10.0
We visited for Umrah, and the location couldn't have been more perfect. The Haram was just a minute away, making our journey incredibly convenient. The staff were exceptionally helpful and polite, ensuring we had everything we needed. The manager, Mr. Muhammad Ali Aqeel, was very welcoming, professional, and kind, always available to assist us. His team, including Mr. Yasser, housekeeping
Staff Ramazan, and Mr Tayyeb during breakfast, provided excellent service. The professionalism of Mr. Muhammad and his staff truly enhanced our stay.
Additionally, the quality of the food was outstanding, and the rooms were spacious and comfortable. The hotel's accessibility was a significant advantage, with a food court next door and delicious dining options within the hotel itself. Furthermore the hotel is very clean, comfortable beds and the cleanliness is amazing. I highly recommend this hotel, whether traveling with family or alone, and I would definitely return. Thank you, Conrad and Mr Muhammad for a wonderful stay.
Everything was good
4.0
value for money was not worth it for 650 dollars room was uncomfortable and looked like a holiday in room
everything
9.0
Amazing property, lovely rooms comfy beds good size bathrooms and good views. Housekeeping was excellent
Noise from next door disturbed us had to complain to reception and also get them to speak to the people in the next room.
Also did not like that the lights dont allow you to control from the room properly you are forced to turn off from the front door and side lights don’t work.
Also was not told about the tax which was charged afterwards when I checked out.
Not all staff are able to speak English well or conversationally. Some staff is excellent some was. On existent - expect higher standard of English from top hotel so this was frustrating and annoying and disappointing!
10.0
مريحه ونظبفه جدا ممتازه اعيد التجربه الله يرزقنا العوده
مافيها شي كل شي زين
8.0
Lovely view of the Haram from our room. Easy access to Haram via the interconnecting mall then a quick cross over a street into the haram. Breakfast was excellent, lots of variety. The cleaning staff are very flexible with their times which was a benefit especially during Umrah and sleeping odd hours.
We wanted to book a car to visit the WaHi (Revelation) Exhibition and District, Uber wasn’t allowed to come to the Haram area where the hotel is located, Uber would have charged us 30 Riyals, the hotel quoted us 300 Riyals for the same trip one way. We could understand double the price but ten times was unreasonable. We had to walk out and find a local taxi.
The executive lounge has limited hours and limited options.
1.0
Nothing
Room view, staff at the reception
8.0
النظافة والهدوء
التكييف دافئ 😟
10.0
إقامه أكثر من رائعه بالاستقبال المتميز ورائحة الورود في البهو، والإفطار المتنوع، والراحه بالغرفه، وموقع الفندق المطل على باب الملك فهد، وبأسفله سوق جبل عمر بتنوع مطاعمه ومحلاته.
وهذه الإقامه الثالثه لي فيه، فهو فندقي المفضل بمكه المكرمة،،
لا يوجد
9.0
الغرفه واسعه
10.0
نظافة الفندق وموقعه
لايوجد
9.0
الفندق جميل والغرف واسعة والطاقم متعاون
الفندق استلم نصف قيمة الإقامة قبل موعدها واستلم كامل المبلغ عند القدوم .. ولم يقم بإرجاع المدفوع مقدما وهو 50% من قيمة الإقامة على الرغم من مرور شهر تقريبا على انتهاء الإقامة .. وقد أرسلت لهم أكثر من مرة دون رد منهم
10.0
النظافة وقرب الموقع من الحرم والاطلالة الجميلة وبشاشة الموظفين وحسن استقبالهم خصوصا الاخ سلمان الجبلي
10.0
قريب من الحرم ودائماً اقيم فيه
ولا شي
8.0
*مساحة الغرفة كبيرة.
*مساحة الحمام كبيرة.
*وجدت أن وسادة النوم فيها تشققات .
*بلاط الحمام زلق وذلك يسبب خطورة واحتمالية حدوث اصابة خاصة لكبار السن .
*ازرار تشغيل واغلاق الانوار داخل الغرفة كانت معقدة وتحتاج إلى حلول اخرى افضل واسهل .
.
10.0
The service level exceeded my expectations
Room size was outstanding
Location is excellent
No coffee machine in the rooms
9.0
Exceptional spread of breakfast and very good size room and bathroom- great for families!
7.0
I was impress with the front desk Lady that check me in a dirty room by mistake but she apologize and upgrade me to another room.
The housekeeping man on the first floor very nice always smiling i wish i remember his name.
I bought extra coupons for dinner wanted a refund for one night the front desk manager Yusef Al Ghamdi refuse to do so.
Also i had two guest one night i took them to the M floor dinner the restaurant manager charge me $200 for two people when i ask a little discount he said no.
what I'm trying to say some times it's not about the money if you in the hospitality industry you have to empathize with your guest.
10.0
Great Facilities and exceptional service provided by staff.
Starting from the checkin throughout the stay it feels like real professional team is taking care all the stuff.
Excellent breakfast,
Very clean and exceptional hygiene, all the facilities are very carefully designed with real intention of ensuring that customers feel comfortable.
Nothing
10.0
كل شي
لاشي
8.0
قرب المكان
البوفيه ماكان في مستوى الفندق
9.0
قريبة من الحرم. الغرف واسعه ونظيفه. والآثاث جميل وراقي. من أجمل الأماكن اللي أحرص أحجز فيها
انك تدفع وتختار اطلاله ع الحرم وتزيد تدفع. وبالأخير يحطونك أخر الفندق. رجعت عدلت عندهم والحمدلله ضبطوني
10.0
Very nice hotel, hotel room for my pilgrimage
Long check in time
10.0
هدوء ونظافه وموقع وانترنت ممتاز
لايوجد
8.0
Conrad was very clean, very great location - close to the haraam! The breakfast had an amazing choices of food. Loved our stay.
The wifi was absolute terrible it did not work at all during our stay. We did complain but it never got fixed. However I went there for ibaadah, so it did me good.
5.0
اولا مكان الفندق ممتاز جدا قريب من الحرم. الغرفه
ممتازة و يوجد اطلاله على الحرم، مساحه الغرفة ممتاز، الحمام نظيف و كبير. نظافه الغرفة ١٠/١٠ .
خذمه العملاء سيئه
1.0
Nothing
Workers are very rude. They canceled our two rooms and they directed us to another hotel one room. They did not refund our money.
6.0
الفندق بشكل عام ممتاز والمطعم كان جداً ممتاز والوتير عبدالرحمن والمصري رائع والشيف كان جداً لطيف وخدوم والاكل جداً جداً رائع من افضل المطاعم
انا دفعت لسرير اضافي ولطفل وماجابوه وسرير جابوا لي سرير رضيع وكلمتهم ماكانوا مره متجاوبين وكلمت الاستقبال في التشيك اوت قالوا بنكلمك ومتاكده ماراح يكلموني غرفه 1523
8.0
Quality of service and ease of access during peak hours
Food quality has come down slightly
10.0
قربه من الحرب وسهولة الخروج والدخول وخاصة المصاعد متوفره دائما بالاضافة الى نطافة المكان وحسن تعامل الموظفين مكان اقامة رائع
لا شي
9.0
Room is clean, spacious and comfortable.
Location is excellent.
Suhoor buffet was fantastic.
Inhouse Masjid with Partial View of Haram
Transport Staff (two ladies were excellent - they helped us retrieve our oversize suitcase from the Train Station)
Front Check in Staff can be a little more helpful when checking in by explaining the facilities and the various floors that lead to the Holy Masjid.
The Check In staff are a little inflexible for late check out, considering we checked in 5.30pm. Standard Check out is 12PM and Check in in 4PM. Little excessive, normally two hour difference!
Additional WC would be advantageous as these rooms are normally shared by 3-4 people.
9.0
Of course the location is perfect
Room is spacious
Room is clean
Furniture not old
Beds are comfy
Stuff all have a big smile on there faces especially the stuff of the restaurant they did there best to provide us with what we want (All of them were very helpful)
Food was not as expected (actually most of the food was below average to BAD)
WiFi connectivity was very bad
Inspite that we booked 2 adults and 2 kids 12 and 13 with breakfast but the hotel changed us 2000 SAR for the kids saying that kids stay in room for free but I have to pay them any utilities
10.0
Excellent hotel, very close to Al haram and have prayer room connected to haram, a real 5 stars hotel with very large rooms, very convenient for family, iftar and Food are behind expectation with excellent foods.
Nothing.
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $61 per night. This rental is $65 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Conrad Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Conrad Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Conrad Makkah?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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