staff, room , decorations, service , convenience , kettle ( so helpful to us who drink tea all the time)

refrigerator is too small

the room

the bed wasn’t the best

very fancy

Totally fantastic - best hotel we stayed at. Amazing room, character and staff.

The breakfast was great and Sylvia was very attentive and helpful. The room was beautifully appointed, and the living/dining area was very welcoming.

We stayed in a room that accommodated 4 people - queen size bed on level 1, and 2 beds in a loft area. The loft was a little warm, due to the AC not cooling that area very well.

Location of this small boutique 6 room residence was perfect. We were two minute walk to just about everything that you wanted to see or do. This place was once a family home which they have converted over to a small hotel but have retained the large family/living room off to the side of the main entrance filled with old family memorabilia, furniture and pictures and art work on the walls. Forgot to mention the view, SPECTACULAR!!!!! Could not ask for something better.

Didn’t like that the front desk was only manned from 3-7 pm felt that someone should have been there in the mornings to assist with things like taxi requests or suggestions for restaurants things of this nature .

great location, awesome room, just a unforgettable experience!

When we stepped inside the Residenza Borghesi, the design and comfort simply took our breath away. It was like staying in a palace with beautiful decor and elegant touches throughout. It was also immaculate. Silvia and Daniela were lovely, they made us feel completely at home and could not do enough for us, going above and beyond to help arrange excursions, book restaurants and even assisting with sending a painting that we bought back home! The breakfasts were great and we loved the fact that when we had to leave really early for trips then we had the option of breakfast in the cafe downstairs (which was also delicious). The location is very central and only a few minutes from the main square and Duomo. Our late evenings were spent in the sitting room, which was like a scene from Pride and Prejudice! A flawless stay which we plan to repeat!

Lady in reception so friendly and helpful. She recommended places to eat and even drew us a map. Room was beautiful and bed so comfy.

can’t think of a thing

what is not to LOVE here! location excellent! facilities excellent! breakfast excellent! staff excellent!

Everything! From the warm, personal welcome to the games table in the sitting room, from the gorgeous room to the cute, rooftop terrace. Loved it all.

The shower was a tight squeeze and lacked a soap tray, but that was a less-than-minor inconvenience.

I enjoyed very much the close attention that was provided by the staff prior and during my stay. It was a unique experience to just stroll into a Palazzo for the night in the middle of Sienna. The Junior Suite was fantastic and I thoroughly appreciated the use of the living for a couple of hours during breakfast time to make the most out of my stay on a rainy morning.

Location was very good! staff was excellent attending all questions. The house was very nice residence of época, the room had a unique view !!

Extremely comfortable bed, exquisite balcony view, really friendly and helpful stuff, excellent breakfast and really nice palazzo décor. Totally recommend it!