Restaurant rules do not match with the philosophy of the hotel. Food was ok. Perhaps too oversized portions :) Staff quite kind. But the belt at the entrance and the reservation policy do not match a sports hotel :)

Very nice architecture : beautiful design : spacious room, nice atmosphere, nice view. Lot of possibility in term of sport activities and Cabedelo beach just in front of hotel.

The staff is not really customer friendly : everyone has his task and no flexibility : for instance, if you arrive to restaurant and wait to be welcomed : if person in charge of welcome desk is busy but other members of staff are free : they will not come and avoid any eye contact cause it’s not their task leading to useless waiting time and obvious lack of efficiency and customer friendliness. We also could see a waiter basically shouted by his line manager in the middle of restaurant. All in all lot too many incidents not acceptable at service level in a 4 stars hotel. Also note that acoustic of room is really bad : you can hear all noises of your neighbors, even the snoring… Not really glamorous 😀

Great location, Amazing hotel 3 blocks from the beach, fantastic facilities, great gym, faboulous breakfast, delicious dinner.

Cleaning a hotel room is not only changing towels, refiling amenities and tiding everything around. Is Vacumcleaning and Mopping ALL the floors. MORE if its a sport hotel were guests goes to the beach and carries lots of sand etc. It was horrible to see all the beach towels and wetsuits and sport equipments hanging on the barandas at the balconies of the rooms. HORRIBLE. its not a camping facilitie of the laundry of our home. That happens because guests needs to dry their sport equipments. It would be better if in the showers you put a rack to hang everything or you creat small drying closets in the rooms.

Beautiful location, felt very eco conscious. Staff very friendly and helpful

WiFi was patchy in the communal areas and having to have the TV on to get WiFi was a bit odd

Clean and spacious with great facilities

The price is expensive

FeelViana exceeded our expectations. My favorite bit was waking up to that breathtaking forest view from our bedroom.

Nothing

the aesthetics. the surrounding nature. the ecological concept.