Nicole on reception was very helpful. Location was excellent. Room was very comfortable. Restaurant was nice.

Wifi was patchy. Breakfast was a bit disorganised on the first day, afterwards it was fine.

Great location. Great food around the place! Awesome view from the balcony. Clean and great value for the buck.

Could use a small microwave. The double bed is basically two small beds pushed together, so there is large space between. Not comfortable if you are cuddle sleepers like my wife and I are. We ended up sliding in between the beds and did not get a lot of sleep. We left one night early because of that. We loved everything this hotel had to offer, but the double bed was really bad.

All was good. I will consider as a first option when I will travel again to Bremerhaven

Good quality breakfast. Well designed room, in good condition and very clean. Comfortable bed.

Lack of flexibility from staff. Hotel bar opens at 17.30 - staff refused to serve me when I walked in at 17.23. Made me sit down and wait, even though they were not busy doing anything, and at exactly 17.30 served me a drink. Would have been understandable if I walked in way before opening time, or in case they were busy with other matters, but this was ridiculous.

The staff was incredibly helpful with everything I needed since I arrived until I left. Nice cosy bar with excellent barman, comfortable room with balcony and good views

I loved how the rooms were equipped, very high quality toiletries and slippers and so on... Also the sauna was very good.

Gym, too small Unfortunately my WiFi was not working

the sauna, the breakfast, the rooftop bar

the bed was rather soft

good team

Location

Housekeeping needed to be a little more attentive to details. The room was very dusty.

THE ROOM WAS CLEAN AND FACILITY WAS FAIRLY CLEAN. BARTENDER RON FROM 5TH FLOOR NEW YOUR BAR WAS VERY NICE AND COURTIOUS. SPOKE ENGLISH VERY WELL AND HELPED IN ANYWAY.

STATED THAT I WAS TO RECIEVE A QUEEN SIZE BED AND IT WAS TWO TWINSIDE BEDS THAT WOULD COME APART IN THE MIDDLE OF THE NIGHT IF YOU ROLLED OVER. RESTURANT AND BREAKFAST. NOT ALL STAFF SPOKE ENGLISH AND THE TRANSLATION FROM GERMAN INTO ENGLISH WERE NOT THAT WELL. SO YOU REALLY ORDERED WHAT THEY NEW HOW TO TRANSLATE INTO ENGLISH

the location is nice, rooms and facilities are modern and clean

rooms are small, équipements are limited to the minimum (no extra pillow)

Breakfast was lovely. We had rooms facing the water, which was lovely with one exception: there is a party boat nearby so it could get quite loud if you had your window open. It didn't bother me, but that might be a problem if one is a light sleeper.

Very good. Lots of choice and pancakes and egg dishes all made fresh to order.

Location is perfect- on the wharf and very convenient to bicycle rentals, retail shops and the walkway along the water. Staff was friendly, helpful, spoke English (as we don’t speak much German.). Facilities were very clean and tasteful- breakfast was incredible.

No.

Very nice hotel

The only minor annoyance was that the advertised double bed was two single beds on wheels.

Beautifully quiet room soundproofed both from the inside and the outside, although I paid a premium for a room overlooking the harbour, which afforded a lovely view. Nicely designed rooms, with wood-panelled furniture in a modern style. Very nice bar on the top floor, with a terrace overlooking the port. Sumptuous breakfast, good service, even the other guests were a civilised bunch. One of the best hotels I have ever stayed in.

The double bed was actually two single beds put together, and the sheets rumpled up a bit.