The location is simply stunning with beautiful cathedral views beautiful full vegan breakfast so and staff very friendly and attentive

All perfect

Decor; comfort; welcoming and professional staff

Nothing

Alles

Amazing day and night to celebrate my partner's birthday. Amazing location of hotel with the view from our bed to the cathedral! Fully English breakfast included in the price was delicious, restaurant is very nice.

Housekeepers woke up us at 8:30 hoovering in front of our room. Walls are very thin so you can hear everything from next rooms.

Location! So close to the city centre and perfect to feel part of the Cathedral. Looking forward to booking a repeat trip!

Only slight boggle was one guy at breakfast in the first morning was very abrupt and not very helpful. However, he was in the minority as the other staff were lively and very attentive

Fantastic location right in the heart of everything

Nothing

Lovely rooms & bathroom. Great location.

A fridge would have been useful & some water in the room. Shower was a a bit too powerful, went everywhere. Couldn't work out the temperature setting but it was either cold or hot & sprayed everywhere.

The location

The location!! In the heart of the Cathedral grounds. As only people living there or staying at the hotel (and people coming for religious services) can go in before/after tourist hours, you really feel privileged being able to walk around the grounds in the morning & evenings, it was an incredible experience! The breakfast is absolutely fantastic, with the choice of one fully cooked meal (Full English, Eggs Beneddict..) and however much you want of continental breakfast add-ons. You can have it in a lovely little courtyard too The garden is amazing. Beautiful little corner of heaven with a view of the Cathedral

The hotel itself organizes receptions - the night we slept there, a wedding reception was happening, and the after meal/drinks & dancing event was in the building right next to ours, leading to loud music that could be heard in the room, and in the gardens (goodbye lovely peaceful evening reading in the garden...). The main reason I booked this hotel was to have a lovely view of the cathedral and some quiet. It's absolutey shameful that a hotel would make you sleep next to a party, and to me goes against the very core of the contract that you have with a hotel: a place to rest and sleep! Do NOT take their £10 parking offer if you're staying the day after your last night here. Sure, it's right next to the hotel, but you do have to leave at 11AM and repark in one of the expensive city parkings. I reckon they have a £12 real 24h parking pass for the city parkings, which is a much better offer (and the center's small, you won't have to walk very long). Also we found it a bit difficult to figure out where to enter said parking, and ended up going through a small alley which worked - the arrow on the ground seemed to indicate it wasn't allowed to enter from there, but nobody complained we did. Still not clear on whether it was ok And it's a matter of personal taste, so it won't be a problem for everyone - it wasn't for my mom - but the beds are hard and I woke up with some serious back pain

accessible to Canterbury cathedral. clean modern design of the rooms. parking on site. although very difficult to find the entry points. Refill water station.

no air con

Everything was excellent apart from the bed it was a very small double, but it was a last minute booking so I think it was the last room

As above

Breathtaking location, great room where everything was in order and worked, extremely helpful staff, good food!

Cannot think of a single thing we didn't like.

Everything was 100% top rate. Location, quiet, secure, beautiful. Amazing shower! Breakfast was incredible. LOVED staying here. Magical, spiritual, peaceful experience.

That we had to leave!

Great location

Nothing

The breakfast was a big choice,love that now there is a bar in the hotel,Staff are very nice and accomodating,The view of the cathedral is beautiful from your room.Very special to be so close to the cathedral.

everything

the coffee

The view was excellent

good location, great breakfast options, lovely staff.

none

The cathedral was very nice and beautiful with a lot of various of rooms🤗

Nothing

We were very dispappointed by the location of the breakfast room. Unlike the original breakfast room, it was very cold, self service and dirty. This is not what we had in the past. So disappointed

location of the breakfast room. Poor, self service, cold and dirty. This really needs to be better for next travels

Excellent location. My room looked out onto the cathedral, which was beautiful. Great choice at breakfast in the morning And you could park in the grounds for a small cost, and there was no need to move the car the whole time we were there.

Room was quite small.

The hotel was lovely, very convenient & clean, and the staff were exceptionally knowledgeable, helpful and nice

Excellent location

Two very noisy and drunk people in the next room who kept us awake for much of our second night. The police were called by the night staff. The manager gave us a refund for the disturbance on the second night.