Safety aspect of the Building. cleanliness and over all facilities in the Flat.

Shower water pressure was quite low in one of the Bathrooms. This should be improved. One of the curtains in Bed Room could not be operated (Roll up function was not working). Rest all were fine.

location. big & comfortable.

i did not like the fact that i had to go half mile to pick up the keys on arrival. checking in should be done in the property and not far away. i also did nor like the fact that the host delayed responding to my message for almost 1 day until i had to call them. The check in on their website is absolutely unacceptable, I had to down load my PP copy and full details of the credit card, and still did not work. Not happy.

Location, nice clean apartment near 2 train stations, easy commute to London

Ventilation very noisy (we only used it when leaving the apartment). More plates, cutlery and kitchenware would have been nice.

none of them I don’t like at all and disappointed me

the property responsibility

Very nice apartment, great views, well furnished, close to multiple train stations, close to shops and restaurants, etc. - overall a great stay.

The price was very high and the location is well outside of the London city center (even with the train nearby, it still takes a while to get to various attractions).

Location was perfect for us as it is walking distance to my sons flat.

Second Nest Deposit was rubbish. 1st I was not aware of the deposit when I booked. 2nd I had no communication about the return. I sent two emails without response and the money arrived back in my account on the 30th August 2021. The money can be taken immediately, yet it takes 25 days to return, go figure. Despite saying with in 14 Days which was bad enough.

Quality of the construction and location

Timelines for responses for queries and issues

Lovely flat, very comfortable and clean. Easy enough to travel around from this location

Trains back to London early morning are packed. Best to travel off peak