L’emplacement

Le Personel La propreté

Location and room was excellent

Reception could be more helpful and forth coming

With it being an older property the room was much smaller than what I would expect from a modern hotel. That said the layout of the room was set up to maximize the space available. I was informed that my room was one of the first to receive a renovation. Was really well done

Very well positioned and close to train station. Clean and helpful staff.

Close to old town area. Very clean and a well positioned hotel. Close to everything you need whether it be coop store, train station, restaurants. All within 5 min or less.

Lage

In die Jahre gekommen, Junior Suite nicht sehr sauber

The location was excellent and the best thing about this hotel. The train station is just opposite across the bridge and you are handy for supermarkets, old town etc. The room had plenty of space (superior double), was clean and the bed was very comfortable. Daily room cleaning. The bathroom was a good size and the shower was powerful and hot. The air con was needed given the weather, although it wasn’t the best/strongest A/C it helped. Despite being directly next to the street the windows kept out most noise, it wasn’t quiet but you are in the middle of a city so this is to be expected. We did open the window during the day/evening to let fresh in, as we didn’t mind the noise. 12pm check out.

The bedroom needed a mirror. The combined bath/shower had a fixed shower door which meant you had to get into the bath to switch the shower on. There was no main light just lamps. There was only 1 comfortable chair in the room despite it being a double for 2 people. If you are sensitive to noise do not stay in room 108 - it is on the first floor directly above the bar and faces directly onto the street. The trams and road pass close by. We were able to open the windows during the day/evening but it didn’t feel safe/comfortable to leave open during the night. The person who checked us in wasn’t particularly friendly or welcoming. We were a bit later than planned (about midnight) due to flight delay but I had messaged to let them know so they did not think we were a no show and confirmed they had 24 hour reception. The person only spoke to get our name, give us our key and tell us our room number. They did not tell us where the lift was or how to get to the room so had to ask. None of the usual information about the hotel, how to access help/reception, wishing you a nice stay etc. I appreciate it was late and we got the minimum information but we felt like an inconvenience. However other staff we dealt with - on check out, when asking for a city map etc were helpful and friendly.

Location

Rooms to old, very noisy

Everything. The staff was amazing

Nothing