JA The Resort - JA Palm Tree Court
About this resort
Nestled in Dubai, this lovely resort for $333 per night is a fantastic option for your next vacation. JA Palm Tree Court features an 800-metre private beach and is surrounded by lush gardens, peaceful water features and birdlife.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Dubai
Reviews
4.3/5.0
Excellent(1,832 Reviews)
100% verified reviews
10.0
The room was amazing ,food was good.
Nothing
7.0
Sehr gepflegte Anlage im Bereich der Tamr Terrace / Tamr Pool und angenehm ruhig.
Die anderen Bereiche waren leider nicht sonderlich schön und total überlaufen, sodass wir uns hier nur ungern aufgehalten haben. Das Hotel ist ca. 45 Min. von der Dubai City entfernt.
9.0
It was really big and quiet hotel. Nice nature with birds, fishes and cats 😄 kids liked it. Many pools at 3 hotels. Stayed at Residence, so we had a butler to drive us around. Kids loved the splash pool. Nice beach and it was sooo quiet what is exeptional in Dubai. No construction noise or partys so perfect place for family vacation. Personell was really nice and friendly. Pools were so hot. 30+ so kids were swimming all day. That was nice. Also we had a nice suprise for our birthday boy 😊 at Residence price we had a nice transfer with V- class mercedes from and to airport. It was very convenient.
We had all inclusive and paid 1000.- for night, and still we did not get our drinks and food from many places and had to walk to special bars. It is lacking little bit this 5* service. You have to find your pool towels. At Residence pool are great service but other bars you have to stand on line and wait for service. Workers are great, but I think they need some more 🙂At residence we had a late check out. We did it at 15:00 but we did not get to the room after 12. Offcoorse it was taken care after 20 minutes, but with small kids it felt like forever. We arrived first day at 23:00 so we did not use anything first day.
2.0
The big area for beach and walk.
Service is really bad. Horrible. Concierge service lacks knowledge and skills. Check in experience was bad. I was called the room is ready, I went to pick the key, half way walking to the room they stopped me cuz the room was changed I went back to the front desk why they didn't inform. They said room number is on the card. I never received the card only the key. Extremly rude behavior. Bathroom was a leakage and floor was full of water. Housekeeping took 1h to bring an iron machine. Check out bad as well. Bar without ice and without bucket. I'm not going back to this hotel. More expensive than JA Beach and less service.
10.0
The resort is great. The staff is helpful especially "Bam" who helped us during the check in & out processess.
In-room food service is very good.
The maitenance team are not responsive, I had to call the reception 4 times and spent 5 hours from 8 am to 1 pm waiting for them to fix a faulty electric switch. They fixed it at 1 pm, then reception directly started calling me to check-out after I wasted 5 hours waiting for them. This was the only bad experience I had in that resort. Other than this, I enjoyed my stay.
8.0
Very well set up for kids / families.
The location was a bit surprising, with a view on an industrial estate / shipping harbour.
9.0
كل شي فيه حلو ومتعاونين في الاستقبال
وكل هناك يتكلمون اللهجه العربيه
شكرا للاخ ابراهيم
لا يوجد
9.0
Le resort propose énormément d activités.
Les restaurants à la carte sont vraiment top.
Les enfants sont au paradis!
8.0
Resort facilities, beach, animals, restaurant choice location close to DWC airport and also possibility to fly to DXB or AUH airport.
The buffet restaurant was not as varied as in the past. unfortunately no mini disco for the kids anymore they used to enjoy this. the Watersports time for all inclusive guests could be extended especially if weather isn’t suitable for the morning slot for example.
10.0
Very nice clean, beautiful surroundings
8.0
Restaurant options are great, nice view, clean rooms, friendly personnel - we've got a free upgrade from garden to beach view, peacocks are all around the hotel area.
Duvet cover had paint stains, shower temperature is a nightmare - there is no way to get it right - either freezing or boiling hot, mattress is way too soft to my liking, the rates for the rooms unpleasantly increased in the last years, but I guess it's a common issue around the country. Also, on the phone we were advised that breakfast can be swapped for lunch (we are not morning people), however at the check-in we were told that only dinner can be swapped for lunch. It's quite inconvenient, so at least breakfast timing can be extended post 11am..
9.0
Every thing was awesome
There is some technical issues in Main door, Bathroom door and safety box, but the hotel manager treated that in professional way
5.0
Great facilities
The children's pull out beds were terrible and really noisy at the Palm Resort. The kids had a terrible night's sleep and the experience was lost.
I didn't feel that my complaint was taken very seriously and upgrading my next experience wasn't a great compensation.
10.0
Palm tree court has a tropical resort feel. Quieter than the Beach Hotel. We had Beachfront suite which was lovely- beautiful Peacocks roaming free
The Palm Tree Court Reception is a little dated, could be doing with a refurb but it’s not desperate.
The rooms and pool areas are lovely which is the main thing and the whole place is immaculately kept.
10.0
كل شي حلو ونظيف
بعده عن المدينه ويمنع دخول الطعم من خارج المنتجع
1.0
Nothing
They spoiled my wife staycation.
1. Rooms are dirty, they do not keep good hygeine
Their carpets are fool of dust/dirt, if you walk 10 min without slippers, your legs will be black.
2. Cigaret bud found in our balcony(on the floor) up on check-in, thats means housekeeping is not doing their job.
3. Ceramic Pepper mil, accidentally we crush one, and found instead of pepper inside, some mold/fungus, this was a last drop to leave hotel right away, this is not safe at all, and Prakash one of the FB managers there, tried to say, that this may be WE done it on purpose as we are not happy with a stay. We packed things and left the place right away.
4. Also same evening they put a note that 2am to 6am there would be no electricity, bz of Dewa doing some maintenance, how do you want to stay your guests without AC in the middle of summer?
10.0
Everything
Nothing
10.0
All the options. Pools bar’s restaurants
10.0
Soul atmosphere
All perfect
8.0
The staff were excellent and could not do enough for you. They were all about making you comfortable. The food was fantastic. The a la crate options were great. We tried the Tapas, Asian and Replublik restaurants. All excellent.
There wasn’t really any entertainment or anywhere to have a drink, as there was only one bar in this hotel.
9.0
I booked 3 garden view suits for my son birthday along with my family members. Everything was nice and perfect but they need to be flexible with their policy. The reception staff needs to be more trained. She acted like sales staff not a receptionist and wanted all of us to book for breakfast though i said we need only 6 ppl for breakfast instead of 10 but she said you need to book for all! I said it is our choice to have breakfast or not then she booked for 6 ppl at the end!
They need to include bookings via booking.com in the members relationship! I have silver one but they said any bookings via booking.com will not be added to your membership and no points earned
10.0
amazing facility, great breakfast, huge room with a garden and peacocks
10.0
A perfect holiday from the moment we arrived. The entire staff are second to none. They all go above and beyond. Beautiful grounds, exceptionally clean and outstanding food! So much choice and all excellent quality. By booking this hotel, you will have the best time ever.
10.0
Loved the pools, it’s a very tranquil place lush and green. There’s something for all ages
9.0
Everything
Calm and clean
7.0
Kids pool and near beach
Too far from city and pool closed too soon
7.0
The facilities and location.
Elevators should be provided in the room buildings because it is very tiring and not pregnant-friendly to walk up the straits alot
10.0
Everything. The resort is exceptional from all sides. For sure will visit again. The most I like the service, staff, water park, many swimmimg pool, quite place and peaceful. Size of the room is great. Club car is available all the time.
Nothing
9.0
It’s one of best resorts in the UAE with so many things to do for all age groups
Ordering of food from outside isn’t allowed making is a forced decision to eat in the hotel where we didn’t find too many options
7.0
Large territory
Ants in the room and sea with grass
8.0
Third time we go there, we love the place
The pools need some serious maintenance, they were in bad condition and extremely dirty. There was some mild in the shower in the room
1.0
1. Quality & Presentation of food at the Orchid Restaurant 2. Few staff , one by the name of ''Munna'' was very friendly, cooperative, & so were the buggy team
1. Hot Chocolate ordered, half filled glass 2. Lady (did not ask her name) -- attitude at breakfast on being requested to bring a glass of orange juice -- her response '' Orange juice is part of buffet'' when we asked her to bring one glass , she indirectly meant '' take it yourself '' 3. Last night lady (forgot her name) attitude on phone on being asked for a clarification, responded by saying ''telling this to you the third time'' 4. Yesterday the person to clean the bathroom came after 1 hour of request, 3 calls were required to be placed. 5. To compensate for 1 - 4, the hotel extended late check out till 6 pm and a complimentary dinner for my wife & kids, however, did not accommodate our request for basics like ''cleaning the room'' - till 6 pm no body came despite 3 reminders on phone. They told us ''OK'' all 3 times , request was from 2 pm - however no one turned to clean the room up till our check out which was at 6 pm.
FAQs
How much does this resort cost compared to others in Dubai?
The average price for a rental in Dubai is $236 per night. This rental is $97 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at JA The Resort - JA Palm Tree Court. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at JA The Resort - JA Palm Tree Court. Enjoy the water!
Is JA The Resort - JA Palm Tree Court pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JA The Resort - JA Palm Tree Court?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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