Perfect location facing the sea and within walking distance to all of the sights. The Hotel is full of charm and Massimo the manager is an excellent host, who will provide you with everything you need to know to make your stay as enjoyable as possible.

the hotel was so unusual with luxurious originality… the manager made us feel so welcome nothing was too much trouble. The situation of the hotel was perfect .. we would definitely return!

nothing to dislike

The staff are so warm, welcoming, and helpful, they guided us every step of the way to secure our vehicle and luggage and to get us settled in our beautiful suite with terrace. The property is hidden in a sweet residential sweet so we felt the sights and sounds of Ortigia authentically. The views from the rooftop terrace are unmatched, the breakfast vouchers at the sweet and delicious Violetta Bakery made our mornings nourishing and delicious, and the location is perfection for seeing all of the island. Grazie Mille, Royal Ortigia Suites!!

There is nothing that could have been better--it was fabulous and we are grateful.

great location, eastern side of Ortigia, on the sea front. very friendly and helpful staff

24/7 staff at the front desk.

Wi-Fi was difficult to get. The Wi-Fi reception was low or non-existence. there was a bit of communication barrier with the staff. breakfast is so so.. the building is old and there are no elevators.

it was ok, I selected this because it was in Ortigia and near the water. however, all of ortigia is by the water… the rooms are clean

staff was not helpful… old building with no elevators and lack of Wi-Fi access, breakfast was so-so.. parking was 25 euros a night.. lack of natural sunlight in the room.. and showers were tiny.

spacious

no Wi-Fi and mobile signal weak in property. UK & Europe based SIM

Location in a spectacular building facing the sea. Massimo was a great host. Ask him anything you need to know about your staying

Location was conveniently close to all amenities. The accommodation was superior and the staff extremely helpful. I would strongly recommend the Residence.

A superb place to stay, this beautiful hotel is in a tranquil location just a few streets away from all the sites of Ortigia, and right by the water. The staff were exceptional: so friendly, welcoming and helpful. Nothing was too much trouble for them, and Massimo's kind advice and restaurant recommendations were the highlight of our stay. The room was gorgeous and spotlessly clean, with an extremely comfortable bed. The hotel is right by the sea, and we had a wonderful view of it from our window. The breakfast (served in the hotel in a lovely little courtyard) was excellent – the pistachio cornetti were especially delicious! We were so happy to have chosen Ortigia Royal Suites, and would do so again.

nothing!

Very nice suite and many thanks to the management for 1st class support

All of the above...

n/a

excellent location, friendly staff. there is also a large rooftop to enjoy

Everything about the place was FIRST rate. The only reason that I'm being honest is because we don't plan on visiting Sicily again, too much else to see in this world. This place should be packed because of its staff, value, location....am I gushing about the place?

What was not to love!?!

The hotel has a superb position. The view was stunning and it was a convenient area. Very large sitting room. Valet parking was arranged which was a good idea where driving and parking so difficult

We had booked a suite, which was a very large room with a balcony with 2 small bedroom compartments. It was oddly and not very attractively furnished, although it looked very attractive in the pictures. Lovely views from the balcony spoilt by the platform for swimmers right in front of you.

very calm and charming, perfectly located in the old town

The breakfast was really excellent , fresh and lots of different things to try every day. The location of the hotel was perfect! The rooms were very clean with beautiful linen and ours had a sea view ! Nothing was too much trouble for the staff, who were very professional and friendly with excellent English if you needed it. We would definitely return.

My wife and I spent a full week at this very elegant Palazzo style boutique hotel. We stayed in a sea view suite which was luxurious and very spacious with spectacular views of the sea which was literally just across the road. There is also a large rooftop terrace with showers and sun loungers. The location was perfect, close to the heart of Ortigia with many bars and restaurants just around the corner. A very big thank you to all the staff, especially Massimo who made our stay so wonderful. Massimo was on hand 24/7 and nothing was too much trouble. He helped us with restaurant bookings and taxis. He gave us invaluable information and advice. We 100% recommend staying here and are already planning our next visit there.

nothing

beautiful spacious and incredible view

Very comfortable private suite - a lot of space, well equipped, nice small terrace. Good location for good restaurants.

Gorgeous property and such elegant rooms. Beautiful sea views in the room we chose. Very accommodating and helpful staff. Nice spot on Ortigia because it’s a couple streets away from the main drag, which made it nice and quiet but everything is within a 5 minute walk. Fantastic. There’s a rocky area and elevated deck over the sea beside the hotel, great alternative to get some swimming and sunbathing in without having to trek to the beach. Note: if you’re using the valet, Do Not drive your car down the street of the hotel, park it at the corner before the street starts.

Everything one could want from a B&B. Massimo gave us great care, setting us up for lunch when we got there (when most places had closed or were closing for lunch) & recommended a few things to do—we took his advice and were glad we did. Room was spacious, A/C worked well, enjoyed having a refrigerator, roof terrace had beautiful views. Denise gave us fantastic breakfasts each morning. We would love to return some day.

The Hotel has a magnificent view from the terrace, beautifully furnished rooms, comfortable setting, and close to everything that is important. Great ambiance too. Staff was exceptional, we really got to like Massimo and Denis. There was no request too big or too little for them. Massimo was a storehouse of great info, he was friendly and respectful. Denis was polite, and charming, always ready to help us with the breakfast.

Hotel Ortigia Royal was the perfect place to explore Ortigia. The set up is a bit quirky but the rooms were large, luxurious and very comfortable! Massimo was extremely helpful and arranged a fabulous boat cruise for us as well as dinner reservations. we couldn’t have asked for anything more!

Room was fabulous, but the bedroom was not so great. I would combine the two bedrooms into one bedroom so that the Presidential Suite also has a Presidential bedroom. No bins and we had to ask for coffee making facilities. The staff however, especially Massimo, were fantastic.

the sea view, the location, Massimo