Good location.

No lift. It’s very hard to take up to our suitcase to the room.

The hotel is perfectly situated in the center of Ortigia, on a lovely, quiet street, and our room had two nice balconies. The room was clean, the bed was decent and the AC was working. The breakfast was decent, and the breakfast lady was adorable.

Our sink was clogged for three days and there was no wifi in the room for the entire stay. After alerting the staff multiple times, they would simply write the problem down and see what they could do about it.. we would’ve expected them to come and check it out themselves, which they only did after the third day. This meant we had to brush our teeth and do our toiletries out of the bidet.. not a nice experience. As for the wifi, our room was clearly out of range for their wifi box, but each member of staff that we alerted this about seemed to hear about it for the first time… or at least acted like it. It’s not the end of the world to not have Wifi, but I would’ve appreciated a bit of honesty. They could have just said that there was no wifi in that room (207).

Excellent great location

The rooms were quiet, Air conditioning worked great. Huge variety of breakfast items. They have a valet parking service for 20 euro. But they close for the evening. So if you have an early flight you need to repark your car in the lot 15 minutes away.

The stairs are very difficult to navigate with and without luggage. Inside the building it twists and turns and there are many steps, some over 6 inches. Outside rooms had a narrow staircase.

great location, clean and spacious. would highly recommend 👍

nothing

Wonderful staff. Comfortable room. Great breakfast!

Everything was good.

welcoming staff and stylish atmosphere ; central location and beautiful environment at the heart of Ortigia

poor wifi quality - ok for leisure, not ok for work

wonderful people, dry clean and convenient very helpful with my special issues of a bike bag and bicycle