A very comfortable hotel situated in a great location with easy access to the old town. The rooms are larger than average and the beds are very comfortable. Always very clean. Staff are very helpful and polite.

There was no nighttime restaurant during our stay. The breakfast was however fine.

The room and bathroom were great, plenty of space. Staff were very friendly and helpful. Breakfast had a good variety and all was fresh. We used the restaurant for the first night as we were tired but the choice was limited.

More pillows in the room, more choice in the restaurant. Info brochure in the room about services instead of scanning!

late diner time

Great stay, central location, modern well equipped hotel with secure parking. Breakfast very good, would stay again.

One way system near to hotel, this made finding the underground car park difficult.

Restaurant didn’t open until 8:00 pm so asked to see the menu to check if it was worth waiting. Told by a person behind the bar that we couldn’t see the menu even though there was a pile of them on the bar in front of him. We explained that we only wanted to look but he insisted we had to wait until 8:00. Obviously we didn’t stay.

Expansive suite with comfortable settee in the heart of the city. Great parking under the hotel. Gluten free breakfast served with care, really appreciated that. Check in and out fast and easy.

Would so love a kettle and tea provided in the room. A little maintenance needed in the bathroom, stiff taps and twisted shower attachment need attention.

Very spacious and clean, also quiet and the bathrooms are the best. I was traveling alone but for a couple that would had been a fantastic hotel.

we were nice and near the town and the Cathedral was worth a visit. The evening meal in the resturant was lovely.

the pillows on the bed were very uncomfortable and could have done with extra and the lights are not very bright in the room.

very relaxing

the toilet near the lifts were dirty, bins needed emptying every time I used them

Hadn't been to Zaragoza before and thought it was stunning

Hotel was just a big impersonal business hotel

Location and on site parking were fabulous

Someone was smoking in the next door room. Reported this to reception . It did impact on our stay - wasn’t pleasant to be subjected to secondary smoking

Nice rooms

A little bit old fashioned

The room was very spacious; it was lovely having a living room! It was also only a 20 minute walk from the centre so very easy to get to the main sights of Zaragoza. Breakfast was terrific too!

BED

the shower should have an automatic temperature control. Either it is too hot or too cold.

The room was clean and have all of the basics toiletries for the daily need. The breakfast was overall good. The check in was not bad, and the check out was fast. Overall good price.

The tap of the bath tup horrible to set up. The bed are uncomfortable for a couple, this keep separating. One of the lamps has a broken cover wich is unsafety

Well appointed room in an up to date setting. Its location is excellent for the centre of Zaragoza and it benefits from its own underground car park

I found the room stuffy and without a central light it could be dark.

great location and nice staff. Also quite good value for money.

It smelled liked tobacco in the room even though we had not asked for a smoking room. The installations are quite old, however everything worked well.

The room and bathroom were big and spacious. The beds were comfortable and I liked the big mirrors in the bedroom and bathroom and the bathtub. The heating worked very well. The costumer service is very friendly. The location is not bad, 15 minutes max to the center and old town.

It should be cleaned better. I got an allergic reaction either cause of dust or the blanket/carpet.

The room was big, and it was close to the city centre.

We had an interior room without any natural light at all, it felt like we are in a jail cell. Also, you can notice that some of the facilities are old.