The facilities, the staff and location

Comfort of the beds

Everything

Nothing

Everything!

We couldn't find any faults.

The room was big and comfortable. The kitchen was complete and they provided a fee delicious wine and water and coffee.

Everything was ok

- beautiful view - pool - room had everything we needed - beds comfortable

- too noisy- music was playing till late and we had trouble putting our baby to bed - we could hear people pulling their chairs upstairs a lot

Everything was wonderful. It went beyond my expectations. Thank you for this wonderful experience.

Nothing that i can recall. Everything was perfect

Stunning view from a room

Very few channels on TV.

Spacious apartment, wide passages and doorways. Ample wardrobe space and lighting. Safe in the wardrobe. Aircon worked well. Kitchen was basic, as described and fit-for-purpose. A few more items would do well such as a cutting board, veg peeler, a few plastic mixing bowls, a serving spoon. Dish washing liquid, sponge scourer and cloth were supplied. The freezer was great and appreciated. Washing machine was great to have available. Nice to have the complete operation manuals for the washing machine, stove and microwave in a file on the table. Huge balcony with lovely views and table, chairs and sunlounger. Bathroom is large and the amenities provided were ample and nice, good quality. Gown was supplied, so I just missed slippers, which I would expect at the price and star rating. The beds, pillows and bedding were very comfortable. And the towels supplied were nice and soft. Breakfast was great. More than enough choice, hot and cold. Quickly replenished when required. Our dog was welcome. We were allowed to have him with us on the terrace at meal times. He was greeted wherever we went in the hotel, and the room service waiter wanted to stay and play with him! More than enough space in the hotel grounds for him to walk, plenty of bins available to dispose of poop-bags. Plus there's a fantastic nature area directly over the road from the hotel where we spent a few hours. I did occasionally hear other dogs barking in the hotel, but it was never intrusive. The hotel is aging, and it is truly family friendly - you're going to hear children, and pet friendly... do not expect chic, glossy, impersonal city style. What you do get is a lovely, comfortable and spacious apartment where you can relax and feel at home. We've found our go-to place to stay whenever we come down to Lisbon!

No explanation of the hotel facilities on arrival. I had to ask where breakfast was served, and I still don't know where the indoor pool, spa, fitness room or vehicle entrance to the underground parking is. I didn't know how to get into the bar area except jumping over some pot plants haha!

The facilities, pool and gardens

The site gave the impression it was closer to the venue than it was. We were woken up on our first morning at 8am by maintenance , prepping the walls ready for decorating. We didn’t appreciate this as we rarely get away and after paying a higher price, it was unreasonable.

We loved that we took our dog and she even got a little doggy pack with a toy, food and dog poo bags, really nice little touch and the food was good and staff always friendly and helpful!

It needs a bit of a refurb as pain flaking in some areas but it didnt hinder our experience there that we enjoyed!

Clean and comfortable

Facilities & fantastic pool/bar with great views

Nothing

Everything, was super. Clean, lovely comfortable beds!

Fabulous relaxing hotel with very attentive staff

Great staff

Na

The apartment was spacious and it was great to have a washing machine. The outdoor area was lovely with plenty of sun loungers and it was good to have an indoor pool too.

The outdoor pool was cold, too cold for anything more than a brisk swim. Although there was a washing machine provided, there wasn't a drying rack. It would also be great if the hotel were able to provide / sell washing powder sachets to avoid having to buy a full box for a short stay.

nice view, quite but at the same time 20 min with bus or 15 with taxi to city centre. restaurant and bar offers nice menus. clean and spacious.

I can’t say a bad thing, maybe that outside pool was cold, but you can’t help the weather 😊

Cleanliness, people are so kind. Good place!

Great view and location, huge terrace

There was nothing in the bedroom just a bed, no bedside table, no chair, no carpet.

Average breakfast. Seems to be normal for all hotels, But convenient, so you don't have to drive.

Friendly staff. Courteous.

facilities e pequeno almoço

cama/colchão

very good place