location is great,close to the beach,animation is good,clean rooms,nice stuff.

food and drinks

Close to own private beach, beach cafe, aqua park slides, facilities for children, lunch and dinner. cafe snack bar had super pizzas. All the guest relations ladies were superb and helpful. The buffet staff were great and extremely hard working

The reception staff apart from the manager were aloof and cold. The receptionist man who checked me in to my rooms was rude, impatient and aggressive even though I repeatedly explained I had booked two rooms for 2 adults and 3 children he kept sayig I had only booked two guests. I think he expected me to pay for a third room for my two year old child! After accepting the mistake was theirs not mine, I was checked in with no apology. Buffet restaurant had poor air conditioning. It was too humid and uncomfortable inside even early in the morning. Power cut happened twice in my building. First time power was restored within 15 minutes. Second power cut happened on our last day about 8.30am, and was not restored even after 1 hour when I returned to check my rooms for any belongings I forgot.

Location and hotel’s territory, staff, homemade bread and iran on the beach

Old facilities, deficit of places in the canteen, poor service and food quality in “seafood restaurant”