O café da manhã é bom e o lugar é próximo da praia.

Desde o atendimento dos funcionários. Criamos expectativa de um hotel, das fotos e infelizmente foi decepcionante. Inclusive ter que ligar na recepção para fazer a limpeza do quarto todos os dias. É o mínimo né? Não deveria ter que ligar para as camareiras ter que limpar os quartos .

Apenas a localização

Serviço de internet nos quartos não funciona

Atendimento dos funcionários Café da manhã Limpeza

Achei o quarto bem apertado para transitar.

La ubicación y el desayuno variado

Cuando quisimos utilizar la piscina no pudimos hacerlo porque ya no contaban con toallas para ofrecernos. El hotel no guarda relación precio calidad. La habitación era bastante pequeña, de un lado ni siquiera había mesa de luz xq apenas si había 30 cm de la cama al placard. El personal todos super amables

Location

Rooms and breakfast

Good location, conveniently located to the beach.

Ant infested. Not clean. Cleaning service was subpar — could tell they did not do a thorough job cleaning the room. Moldy toilet, thin itchy towels, single ply toilet paper. Not good for 4 stars hotel.

The area was decent!

It was not that new and quite run down and I don’t think you get a good value for money! 

Excellent Hotel. El

Breakfast was super. Room was a bit small but cleaan and comfortable bed.

Breakfast was amazing. Unlimmited pao de queijo. A little crowded because it was holiday, but this was to be expected. The location for the price has no match.

Building is a little old. Elevator was broken for the most part of the trip.

clean, hot shower, good location, nice room and comfortable beds, rooftop

breakfast could’ve had more options (lots of sweet stuff) and I had issues with the wifi

location and amenities

breakfast was too crowded and less food close to the end of the breakfast period / tv was not working properly / bed instead of king size was two double beds together

not very modern, quiet old and it could be better refurbished

old, not well maintained and not very clean

the hotel is located at the heart of Copacabana neighbourhood. There’s an infinite number of restaurants and bakeries, pharmacies and shops all around. the staff are excellent, very accommodating, my stay was absolutely wonderful.

Breakfast buffet and staff were nice.

Body gel system within shower did not work, even after several complaints. Room floor was dirty. We experienced several "prank” calls during the night and reception did not do anything about it.

I reached on 22nd october and had done booking with agoda. which I ahd confirmed the day before. Reached hotel at 9pm and come to know that the booking was cancelled in view of some Card issues (as I was from India). I had got an email 6 hours prior about cancellation when I was in recife. When I had contacted the hotal staff they ahd confirrmed that the cancellation has not happened and I could come. But at 9pm there was a change in staff and could not get me the room. we had to search in urgency late night for a room outside. Just imagine the plight in a foreign land and not knowing portugal language, It was a night mare. they were not willing to take direct bookings. then I had to book via booking.com for the next 3 days and came back to the hotel. The booking.com booking was helpful and it got sustained.

I reached on 22nd october and had done booking with agoda. which I ahd confirmed the day before. Reached hotel at 9pm and come to know that the booking was cancelled in view of some Card issues (as I was from India). I had got an email 6 hours prior about cancellation when I was in recife. When I had contacted the hotal staff they ahd confirrmed that the cancellation has not happened and I could come. But at 9pm there was a change in staff and could not get me the room. we had to search in urgency late night for a room outside. Just imagine the plight in a foreign land and not knowing portugal language, It was a night mare. they were not willing to take direct bookings. then I had to book via booking.com for the next 3 days and came back to the hotel. The booking.com booking was helpful and it got sustained. the hotel should be flexible when there are card issues especially for foreign people. the bank had not authenticated the card and they could not contact me.

Recommend good for money value

location, amenities, check in

small room

The Hotel was in a very nice location. Pool was fine and services quote efficient.

Our room was VERY small. Not cupboards and only one socket. The breakfast area was not very big and very crowded. Overall, I think this hotel has a lot of potential but it needs much better management and investments.

it was a very nice room. small, but comfortable.

wifi was not working, however we were informed before paying

Very disappointed place, wifi not working in the rooms. Very noisy, you hear your neighbors’ TV and conversations. The bathroom was stinking, and there was a restaurant’s kitchen just bellow so you cannot open the window with bad odors. Weight lifting room 50% available with a lot of non working machines and swimming pool quite cold. The breakfast is very nice and diverse. Very good location in the center of copacabana.