Location and facilities and checkin.

The exceptionally noisy couple next door all night.

I didn't stay! They closed off my booking.

Booking .com did not registter my cancellation on Fri

Location is good

No one at all around at front desk, was always closed. I had trouble with the TV not connecting to streaming services, WiFi wouldn't connect. Left msg for assistance, no one responded. Wasn't told about the $100 deposit that you don't get back when you check out. Quick to take your money but not quick to give it back. Disappointed in this. Room was good size, shower was magnificent. Shame about the little thing though

Nice and clean, comfortable bed, good reception on TV. Quiet even though near shops and railway. Fantastic help from reception on arrival, staff offered to help me with luggage and very nice.

Had to climb over garden beds and edgings to get from car park to room. Would be better if a smooth surface as I walk with a stick. On checkout, the next staff member was clearly unhappy when I asked for help with my luggage, then told me I would have to walk to reception to get her. Walking is difficult and I couldn't see why I needed to go there physically, I gave her a window of time when she could help me (1 hour) but she was unwilling. I saw her outside when I was struggling with my luggage and she reluctantly helped me then. Not a good place for people with mobility problems or physical disability.

Exceptional. Large room with new kitchenette. Beautiful bathroom. Would definitely stay again if in Moe.

Nothing

Staff Close to restaurants Great shower Clean

The pillows and hard bed

Late check in. Quiet location.

location and garden areas

Not clean, smelt foul. Needs a good spruce up, repaint and especially new carpet.

Staff were very helpful

Contactless

Great amenities, very clean

No carpet (cold feet in the morning), light fixture missing, bed on wheels kept moving, vending machines empty,

it was super clean very well priced

Simple though dated, was clean enough to enjoy a quick stop over.

A little more attention to detail. Bed cover on one bed had very obvious stains, TV remote was missing. Could just use a freshen up with a clean fresh coat of paint

Central location, big room

Spacious room and full amenities for making breakfast.

Carpets are tired and outside light in stairway was not working.

not much

not clean

all ok did not have breakfast

Nice size shower and liked the key pickup/drop off system... But was that because it isn't safe to have staff there?

Very old and dirty, hasn't been upgraded in decades. Lots of water damage. Very old bedding. Gardens not kept tidy.

Good location & proximity to town

Bed was very uncomfortable & screen door was damaged with large hole in it.

Just location

Room carpet was dirty, bed were too uncomfortable, no cleaning service for 4 days