Nothing

There locks on the doors don’t open I tried 4 times couldn’t get in they need to oil them so had to call staff while I was waiting I had a guy approach my room who made me feel not safe trying to sell me stolen goods. Then the lady staff member came to the door opened the lock this is done with a security code I had on my phone they sent me I showed her the number and said don’t shout the number out please in the hallway where everybody in the rooms next to me and the guy who came out trying to sell me goods could hear. She still did shouted out the whole security number when asked not to. I was not feeling safe at this point that someone can get into our room and left the property having to pay for another hotel up the rd. disgusting customer service and customers that stay there are allowed to roam intimidating other customers. On my supposed to be peaceful holiday break. I’ve reported to the hotel and booking.com I’m trying for a refund they don’t seem to be willing although the hotel staff and customers are clearly at fault on recking my holiday as had no money let to enjoy my holiday.

Comfortable bed

The ceiling had a hole in it and it spent most of the night and day leaking water all over the carpet from the ceiling and the room had a wet dog smell because of it

Their was no breakfast and it was full of homeless people, it was dirty and had bed bugs.

It could have been much more cleaner. It’s gold value for money if it was clean and tidy.

Clean and tidy had microwave fridge and kettle in room. Good location staff were lovely

Mattress was a little thin could do with newer one

Room windows had no handle and was kept closed bhy paper between frame a bd window, There were pigeons between ceiling and roof. The toilet bowl had not been cleaned properly.. There was no breakfast as there was no rest aurant. The bed was good

Having a restaurant

Everything the room was fine there was a balcony

The ladies was very helfull

Lola was amazing on reception nothing was too much trouble.

The shower needed abit of a clean but everything else was ok

the seaview

where do you start, firstly, no indication of differing levels in passage ways, the stairwell was not well lit, secondly, the bedroom was clean but the bed base was broken and the thin mattress not supported meaning a very uncomfortable 4 nights sleep, we had to ask for a addition duvet to try and soften the bed, thirdly, the tv signal in room was very patchy making it difficult to watch anything, fourthly, the shower was in a cupboard with no extractor fan working and the light fitting was exposed also no clear instructions of how to use the shower meant either being scalded or frozen to death. fifthly, the room was not cleaned for the duration of our stay the towels where not replaced and had to ask for more tea/coffee and milk every day and the bins where not emptied at all, sixthly although advised breakfast was not available, the bar was closed every night, seventy when I asked for a air dryer I was given one which cut out and smelled of burning.

Location is good

Not the cleanest place out of sesion not busy yet place was not clean dirty bathroom and looks like the ceilings and walls are in need of repair flaking paint and wall paper pealing away water markes on walls matress not good curtains dirty and very noisy staff in the morning banging doors wont be back

The Customer service was impeccable and we where made to feel very special, the Majestic is a Hotel where anyone would feel comfortable due to their amazing customer service.-Gemma

room was very comfortable and peaceful with everything you needed

that I wasn’t staying longer

Friendly staff, warm room and clean.

Need two pillows each please

it did what it said on the tin

nothing

Friendly staff i.e. Thelma . Had an upgrade to a sea view double room each.

Room was a little bit tired and no chair or shelves to put things on. Toilet and Shower did'nt work so well.

Manger was brilliant

Room was cold but we're given a warmer one.

Didn't have breakfast. My second time this year staying at the Majestic, when I return to Great Yarmouth I will always stay at this hotel. The staff are so helpful, specially Nicky who gave us the room we stayed in before, a room with a balcony. We arrived on our trike, & they let us park off road around the back of the hotel. We hope to return there soon.

No complaints at this hotel

Got Fabulous sea view room which we paid extra for Spotlessly clean

very clean that’s the main thing I look for, staff very friendly. breakfast was very nice. great location and sea view from our bedroom.

friendly receptionist, good location

rooms look like they were refurbished in the seventies, formerly known as the Sea Princess, whoever renamed it The Majestic has a great sense of humour!