Hoteles Villa Mercedes San Cristobal
About this hotel
Featuring free Wi-Fi, free parking and a spa, Hotel Villa Mercedes San Cristobal is located 1 km from central San Cristobal de las Casas.
Amenities
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Garden
Family friendly
Map of San Cristobal de Casas
Hotel in San Cristobal de Casas
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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Reviews
4.5/5.0
Excellent(497 Reviews)
100% verified reviews
9.0
La comodidad de la habitación
Horario de la comida
9.0
Buen lugar, muy limpio.
El check out dice de 12:00 a 14:00 y no respetan eso, ellos dicen que es a las 12.
4.0
Looks nice from the outside.
Dissapointing in every aspect.
First, the hotel is far away from downtown. Taxi was required to go anywhere.
Second, rooms were super noisy (all rooms are). We asked with anticipation connecting rooms for our kids and once there staff metioned thet did not have that kind of rooms. Our kids slept in a separate room.
Our room had a shower without a curtain, the bathroom door was bloated and the shower head was leaking water all night with the anoying correspondant sound. We reported this to the fornt desk immediately and was never repaired.
It was very warm inside our room with no AC and no fan. Had to sleep on top of the bed. Internet is slow and with serious failures and spots within the property without coverage. Breakfast was mediocre serving tasteless food and artificially flavored "natural" juices.
Bottomline, NOTHING in this hotel is 5-star but the price. I would not recommend to anyone.
8.0
The prize, the employees and the food.
Baño no tenía puerta.
10.0
You can stop searching now ..
I had to leave ..
9.0
The hotel building matches the city style
Too noisy very Early in the morning, People walking with suitcases and talking loud, but the hotel can not do something about.
7.0
The floor made to much noise.it’s like you are staying at a house with all the noise that the floor makes and the thin walls
noise
10.0
location
good customer service
8.0
comfortable
shower curtain didn’t keep the water from getting all over the floor.
6.0
Good value for money. The place has a private parking lot and great breakfast (American).
The staff was very helpful, the room was nice I noticed no A.C. The temperature was nice so did not bother us.
A bit noisy mostly people walking in the hallway.
10.0
Very clean and well kept hotel .. The staff was very polite and friendly and made us feel so welcomed..Our room was cleaned regularly..the location was great .. they had secure parking ..they had 24 security..upon arrival a staff member came to our assistance right away to help with our bags.. I would 100% stay at this hotel again 🙂
I Liked everything
8.0
Cozy , Quiet , great staff.
everything was as advertised.
comfortable and clean.
10.0
The rooms are big and comfortable
There is a garden and had 2 peacocks outside my window. The lobby is nice with fireplace
The floor had a portion of the floor that had loose wooden planks and sqeak alot
8.0
Prompt room service, attentive staff and comfortable rooms. Smart choice for a stay in San Cristóbal if you don't insist on walking distance from the city center. Hotel service shuttle was reliable.
In a corner of our room, we noticed some mold - which indicates that some rooms may need maintenance/refurbishment.
10.0
The location was great and the staff were super nice and accommodating.
5.8
Location ok
Basic facilities
Bathroom very old
7.1
Clean, spacious
It got cold at night
FAQs
How much does this hotel cost compared to others in San Cristobal de Casas?
The average price for a rental in San Cristobal de Casas is $53 per night. This rental is $12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hoteles Villa Mercedes San Cristobal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hoteles Villa Mercedes San Cristobal pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hoteles Villa Mercedes San Cristobal?
We found 9 amenities for this rental. This includes internet / wifi, fireplace, smoking allowed, parking, and laundry.
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