The Heron By Sarovar Portico India
About this hotel
Nestled in Nairobi, this charming hotel for $96 per night is a fantastic choice for your next break. The Heron Portico is a 5-minute drive from the city centre. It features a 24-hour reception desk, a heated swimming pool, sauna and a gym. The property is a 5 minute drive from KICC.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Nairobi
Reviews
3.8/5.0
Good(291 Reviews)
100% verified reviews
8.0
It is an affordable and rather nice hotel near the centre of Nairobi. I had a lovely room on the top floor with a lovely view. I enjoyed the pool and I think all the basics are there. I was there a bit in the off-season so it was a bit quiet. It provided a fantastic starting point for all the excursions I wanted to do.
The room is a bit dated (especially the bathroom), but it is still alright. The restaurant was not very impressive, but it was a slow season, so maybe they up their game a bit at other times. Staff were kind (even if they forgot my request for a take-away breakfast on the one day I ordered it).
9.0
Lovely spacious room with everything we needed. Good Wi-Fi.
Lack of towels and hand soap in our bathroom - but I’m sure that was just an oversight. We managed.
7.0
We have been going to the Heron since 2012. It’s a lovely hotel with friendly staff and good facilities. On our most recent trip (July 2023) they extended our room until the evening free of charge, as we weren’t flying out until late evening. The food is good, but do allow a bit of extra time for service. The rooms are spacious and there are lovely 2 bedroom apartments for families. We’ve never had a problem with noise from outside (apart from the hadeda ibis!)
Depending on the room, some of the features can be a little tired (eg broken shower fixing) and the keycards can be a bit temperamental so you keep having to go and get them reprogrammed at reception!
8.0
I'm a repeat guest in Heron Hotel and this goes back to early 2000. While I've experienced afew things every any other time,the Heron Court Hotel has maintained it's cleanliness and very polite staff even after several changes of management.
The bar is average but this time round the kitchen has changed ,well Corona period changed everything everywhere in the world,so I'm sure it will improve to the original standard. Looking forward to more joyful returns.
I never got to swim in the morning because the pool was dirty (understandably,it was raining steadily for days before I landed).
5.0
Very clean and comfortable room
Very good selection of TV channels
Friendly staff
Very safe
Restaurant - good quality, a little over priced
Breakfast was so disappointing. Poor selection and poor quality
WiFi kept losing connection.
9.0
Value and location
Nothing :)
9.0
I liked it, it was awesome, the food was great, services were amazing and the staff were quick to respond to the questions.
The fact that they had only one iron box or less in supply and I have to be called at 6:00 am to hand it over to the house keeping
8.0
Friendly Staff
My room was only cleaned twice during my stay! I had to ask for tea and coffee to be topped up and for bottled water.
4.0
good location, comfortable beds, good a/c. swift checkin.
no hand soaps provided in the rooms and even on asking, only 1 provided between 2 people. Water leaking out from the shower cubicle. Wifi was not working. TV in the room not working.
10.0
Friendly staff. Next time, I'll try gym and pool facilities.
2.0
the location was nice
Arrogant receptionist Fridah,full of herself instead of offering a service.Not even able to give information of wifi, pool and so on.
7.0
Average breakfast
Cleanliness and variety in breakfast
5.0
The accommodation was very good, clean and comfortable
The food was not great and a bit expensive and the service was very slow
9.0
Perfect Hotel to stay for 1 to 4 nights. Great swimming pool and a good gym. The breakfast taste good and you can eat a nice dinner in the evening.
Swimming pool , location and staff
9.0
Great location. Love the heated pool. The staff is friendly and give excellent service!
Several times there was no hot water.
10.0
The staff were amazing and helpful, we had so many questions and queries and everyone made time to help us with advice and friendly conversation.
8.0
Breakfast was excellent. I haven't tried lunch or dinner
6.0
The staff were very helpful particularly Caesar and Freda. The location is great and the service at the restaurant is a great albeit a bit slow.
The effects of COVID are clearly apparent on the property and the services, the rooms appear dated and a bit tired, there is no porter service so guest have to drag their luggage themselves with only one functioning elevator. Wishing Heron can regain its past glory..,
6.0
comfortable bed
Room wasn’t too clean. Not enough towels. No robe. No drinking water. No slippers
9.0
Great rooms. Lots of facilities at the hotel.
Breakfast buffet could have been better. Cafe/restaurant at the hotel also quite slow even with limited other guests.
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $82 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Heron By Sarovar Portico India. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Heron By Sarovar Portico India. Enjoy the water!
Is The Heron By Sarovar Portico India pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Heron By Sarovar Portico India?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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