To be honest, nothing at all

I recently stayed at Hosteria Suiza in Huacachina, and it was a thoroughly disappointing experience. From the moment we arrived, the staff were inattentive, unwelcoming, and unfriendly. They barely acknowledged us and seemed disinterested in helping with any of our needs. We were given a room with a leaking shower, which made the bathroom unusable. When we approached the staff about this issue, they offered no solution or apology. Their lack of concern for our comfort was evident throughout our stay. Additionally, the room had mud on the floor, which made it even more unpleasant. The walls were paper-thin, and we could hear noisy patrons throughout the night, making it impossible to get a good night's rest. This lack of soundproofing severely impacted our ability to relax and enjoy our stay. Furthermore, when we tried to engage with them for restaurant recommendations and local activities, they gave us lousy options and put in no effort to assist us in having a pleasant stay. It felt as though they were doing the bare minimum and didn't care about their guests' experiences at all. To top it all off, we got food poisoning from their breakfast, which was the final straw. The quality and safety of their food were clearly not up to standard, and it ruined our trip. Given the poor service, unwelcoming attitude, the inconvenience of having a leaking shower, noisy environment, mud on the floor, and the food poisoning incident, I believe a refund is warranted for this terrible experience. I would not recommend Hosteria Suiza to anyone looking for a pleasant stay in Huacachina.

Perfect!

Great stay and experience at this hotel. We had parking, breakfast and a pool. The hotel was very calm and gave me the best sleep I've had in years. Everyone was great with the customer service! It was a big pleasure to stay at Hosteria Suiza.

All was good. No complains.

Very cute and clean, loved the pool

very quiet which we liked, but almost too quiet

location

No amenities, like bar or coffee facilities, no hairdryers

Great location, comfy beds and very nice pool, we had a great time in this hotel and the staff was happy to help with any request.

Great location, they have a pool that made it even better. The service was good, nothing too memorable.

The shower didnt work and the pressure was to strong, normally thats a plus , since it did not have a door the water splashed into the rest of the bathroom floor . we were not able to turn the shower head to a different position.

A beautiful place with a relaxing atmosphere.

Terrible wi-fi, most of the time there is no wi-fi at all in the rooms next to the pool.