very spacious hotel .. all rooms have spectacular ocean view .. splendid location very good breakfast efficient staff walking distance to city

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parking, near sea, hospitality , price

bed mattress, no body lotion as an amanety

The view was perfect

location. beautiful views from rooms

Great amenities: indoor & outdoor swimming pool & jacuzzi, gym, large & cosy lounge area, possibility to rent a bike Comfortable room with huge bed Good breakfast buffet Angra do Heroismo is walking distance from the hotel, and gorgeous. With multiple options for dinner.

Just one thing: isolation between rooms is really not great, especially in bathrooms.

The view on the ocean, good restaurant for the diner time and service at the bar good. Staff very kind.

The breakfast is the weak point, it is under the quality expected for a 4 stars hotel ( omelette from powder, orange juice industrial, no fish …) only pineapple and fresh cheese was very good (local production) coffee disappointing

location and views

pool not heated

beautiful inside and out. very close for waking to town.

it was all great

Great location, beautiful view to the Monte Brasil and nice garden. The town centre is 10 minutes walking. The rooms are clean and well equipped, complimentary cake and water. Helpful staff.

Stunning views from the balcony. Very friendly staff. Excellent outdoor pool.

Restaurant was buffet only in the evenings and the food was just ok and not very well presented. It was about 20 mins to walk to restaurants in the town.

The view is great, bed is comfortable and it has a good pool. Staff at reception are very friendly, can’t say the same about the staff at breakfast and the ones working the bar were overwhelmed all the time.

Our bathroom was full of hair (not our own), also found some hair in the bed and overall the place just looked run down/dirty - stained carpets, smelly cloths used to clean tables - the emphasis on cleanliness was just not there. We did complain at the reception desk and they were very apologetic. Our bedsheets were changed but the bathroom floor (after being cleaned again) was just as horrible. Cleaning staff don’t appear to be very happy people. The hotel is most definitely not worth the price tag per night! The pool was in need of a good clean - the water was fine but the tiles needed cleaning. Food took forever to arrive and when it did it was cold. Breakfast was definitely below average.

Perfect location amazing room with great view and friendly and helpful staff

We had to check out

This was an AMAZING hotel. The views were unparalleled, and the breakfast and bar were great. The staff went above and beyond to help.

The dinner buffet felt overpriced for what it was.

It was very welcoming and had spectacularlview s.

All good

The staff had some difficulty finding a taxi driver for the airport

view/location

old fashion hotel with poor maintenance, pool bar closed, poor service, poor breakfast

The pool area and outlook were lovely and the bedroom was a very decent size and, although functional rather than smart, was pleasant and quiet.

it just felt a little time warped, soulless and mass touristic. The staff, on the whole, seemed bored and unhappy with their lot. The breakfast experience was uninspiring and discouraged use of the restaurant for other meals.

Clean, quiet, comfortable room with ocean view. Great breakfast buffet, bar/lunch quite good.

When arrived at hotel early ( 1pm) was greeted by rather abrupt employee who rudely stated "No check-in til 3pm". When I asked if we could wait somewhere he said we could wait in the bar & pointed across the lobby to where to store luggage if we wanted. Later when we checked in at 2:50pm, the same employee was training a new person & spent more time showing the trainee how to do things rather than help us check in. All other front desk employees that we encountered later were all very kind & helpful. Just unfortunate to be greeted by an apparently frustrated overwhelmed gentleman to start off.

friendly staff, clean

food was average

beautiful setting good breakfast comfortable , clean rooms

we were on the 3rd floor noise above us like moving furniture