was on the beach it's own beach great rooms 3 pools wind blew all the time nice outside furniture etc friendly guests you can't beat the location a 5minute walk to north beach for sunset hotel for sunrise

a few sweeps with a broom would have helped outside

Location and pool area in front of the beach

The final price!! They charged a final price $4,030 usd +21% vs the final price $3,330 usd that was on my booking reservation at the check in! They charge you a commission fee (probably they pass the booking fees to the customers)!! it is clearly that they CHEAT ON YOU!!!

beach

so much trash near the hotel

great location

stairs

Sunrises viewed from an assortment of comfortable furniture on the main pool deck. Brewed coffee ready very early in the morning. Quiet location, off the beaten path, but near enough to walk out for a snack or walkabout. Free Wi-Fi. Large room, ceiling fan, extra pillows. Easy walk from the Ferry port (if you're a walker), but I'd take a taxi the first time you visit.

The shower head in our suite was really messed up (#34). We should have said something and it likely would have been fixed immediately - our bad. We would not have minded if there were environmentally friendly options like the option of reusing your bathroom towels, bidets on the toilets.

The room was very neat and comfortable. The whole resort was quiet and relaxing. All of the staff were friendly and very helpful, especially the manager and the bar attendant. The view from the pool area was amazing!

beautiful view, perfect location, comfortable bed

apparently they allow kids now. there were uncontrolled little kids everywhere. at one point, 2 boys, 8 and maybe 10, had lighters and firecrackers by the beach. it was crazy! I wish they would go back to 15 and up. it’s disappointing

The breakfast is little to nothing

Tried to check in but was told to come back at 3:00pm. Waited by the pool and checked back at 2:00 and was told all rooms were taken but 1, we had the reservation for 4 months. They are always rude here but this was the worst. The air conditioning in our room was broken and the manager did not reply nor did they compensate us. We have stayed here many times and dealt with their poor service. Our neighbors air was blowing full blast!

We loved our hotel, we are planning om returning next year and staying there again. So beautiful

Everything was perfect. I don't have anything to say about not liking this place.

Great location just a short walk around the headland from great snorkelling beaches and also an easy walk in to town. Beautiful sunrises Comfortable rooms

Nothing

This is the perfect hotel for peace & quiet but still close enough to all that Play Norte & Town has to offer. We also enjoyed seeing Sea turtles make nests and hatching of babies right in front of hotel.

Serving breakfast and the bar was not open.

Comfortable room, the staff was amazing, and the location of this hotel and its ocean view are superb.

good location , close to shops, restaurants, and beach

staff was not very helpful

it’s on the water which is nice. and we had a room with a bath tub on the balcony (was very old and run down) but still better than nothing.

the staff are terrible - they don’t even exist. when we checked in we had to wait 15 minutes before anyone realised we were even there. No hello how are you? just give card and that’s it and after that we never saw anyone. We had to constantly ring the bell for anyone to come and no one really helped anyway. Don’t expect anything from them. No one at the bar EVER I don’t even know if it is even operational. just not what you thought you were getting when I looked into it online. The whole place is reallllly outdated, run down and old which is a shame because it has great potential just no love or thought into anything. Everything falls apart. wouldn’t recommend staying here especially for the amount of money we paid.

Everything! Beautiful views, friendly staff, super clean, and a lobby cat!❣

It was hard to find the hotel at first because of construction

Didn’t have any

Cleanliness

beautiful views, clean, walking distance to everything - small and not over crowded.

jacuzzi wasn’t worth it - couldn’t fill due to water just a trickle and water was only luke warm in entire hotel. Limited bar with limited hours and no restaurant onsite.