Staff very friendly and helpful

Room was not what we expected .We booked twin room en suite what we got was a room with a toilet shower room. The sink was in the bedroom !! Nothing like the photo of the room we had booked.

Central and comfortable ,food and staff to be recommended and value for money

Needs a little TLC and bathroom fans very noisy

The breakfast was first class and we were offered it on our early arrival.

The food and the staff were fantastic

Clean room, good location, friendly staff.

Parking is very tight or unavailable due to the bar/restaurant patrons - beware. Heating available but no A/C.

Great staff, very clean and we got an early check in as we were going to a wedding and the staff helped and booked us a taxi as well. Absolutely brilliant, can't thank them enough.

Nothing to complain about

I arrived very early in the morning after a delay of almost 24 hours. The staff greeted me and made me feel very welcome. The room was beautiful, with a little comunal garden - perfect for some chill nightgazing. Many amenities and excellent water pressure made me feel super good after my delay.

Excellent budget hotel. staff were excellent food was to an excellent standard. Hard to find any faults. locals were very friendly. 5mins walk to pubs and restaurants. If up that way again would be my first choice

The rain

Good price, good location. Friendly check-in. Amenities such as coffee and tea service in the room, TV, and shampoo provided.

Going through the dining room to get to my room was a bit uncomfortable, but only on my part, since folks there seemed friendly enough. There seemed to be no heat from the radiators.

great location, excellent bar and food and clean and tidy at a good price

nothing

Staff and also local customers were super friendly and made us feel very welcome. So much so that we have decided to visit again. Beer from own Ayr Brewery next door was very tasty. Room had lots of extras despite budget price. Hotel was quirky but comfortable.

Just be aware that hot and cold sink taps in Room 3 seem wrong way round. Otherwise perfect for us.

great hotel in a great part of the town. close to the centre and the beech

Location and the staff were perfect. Well run establishment friendly and attentive.

Nothing it was all hassle free and relaxing

Very friendly & welcoming staff. Exceptional breakfast. Staff worked hard to maintain cleanliness. Location is fab, very central.

Very uncomfortable bed, could feel the springs in mattress. Room a bit cramped, chair in front of sink so difficult to gain access to. Room faced the road & single glazing so was a bit noisy.

Great staff, good facilities, nice bar, good vibes, dog friendly 😀

The road outside was a little busy, not the hotels fault, it just is.

For a "budget" hotel, this was exceptional. Very clean and had all the facilities we required for a short break. The staff are very friendly. The welcome was warm both from them and the many locals who use the smashing wee bar. That real cask ales were on sale from the on-site Ayr Brewing Company was an added bonus for us.

No food is served on Mondays and Tuesdays. We would have liked to try the daily "specials" available on all other days but there were plenty of alternatives nearby and we'll definitely revisit on other weekdays.

Staff very friendly and helpful. Location was great

they dont do breakfast now

room wee bit cold

central location, friendly helpful staff

Decor a bit tired in bedroom could do with a bit of refurbishment