Loved the bathroom, and spacious room with a lovely welcome. I wish I had the opportunity to dine in the restaurant, but perhaps in the future, they'll have a vegan menu, but this is a fantastic stay in the surprisingly vibrant city of Caen. The room interior design seemed a little under 5-star standards but everything was clean and neat.

Big bedroom, great friendly staff, very good breakfast.

The pillows!

free on-site parking was a bonus. I enjoyed a lovely massage during my stay at this hotel which was fantastic and a wonderful end to my 2 week touring holiday. a little out of town, but a nice walk in the sunshine got us there pretty quickly, but we took advantage of the excellent bus service to take us back with the bus stop right outside the hotel.

Nothing specific

The bed was too small. The pillows were terrible The bathroom was odd. Difficult to take a shower, only bath.

Service was good. The room dark but OK. Breakfast OK

There were no places available at the restaurant

Good sized, comfortable, clean room with air conditioning. Nice internal patios to sit out and good food selection at breakfast. Young woman at reception couldn’t have been more helpful. Free onsite parking too.

Nothing

friendliness of staff

rooms quite tired

The staff were fantastic. Helpful and knowledgeable. Parking was very convenient. Breakfast was excellent.

Breakfast was good with fairly good options.

Room was in slight disrepair with the tv not working for the first two nights and some plumbing fixtures were loose. Quite significant paint smell in the hallways at the time of our visit.

beautiful room, stunning bathroom

Disappointing location. just a little further from the city than we were expecting.

Staff were very helpful, my mum hurt her hand and needed ice, lady at front desk was very nice & efficient with helping. Staff are very courteous, I think they make the place.

We were put on different floors, at check in. I was in a room directly above my parents and could actually hear them through the ventilation. Had odd things like I had bath but no door to bathroom. My parents and brother had only showers. My bath had screen on wrong end, should be where most likely to splash ie near taps but was on other end. No shelf to put toiletries in the showers, have to bend to floor. Toilet in a separate room to shower/bath even though lots of room in the bathroom. So have to walk across room to wash your hands. Second floor has sloping roof, fine for me I’m short, not favourable to my taller brother. Michelin Star restaurant is closed Sunday and Monday night, so we didn’t get to try it as our ferry was on Tues morning

very comfortable

no English programmes on the tv and instructions for coffee machine were only in one language. we also arrived on a Sunday and found out that the hotel restaurant was closed.

Stayed for 1 night on the way back to the ferry. It was the perfect end to our holidays, relaxing in the spa and eating the delicious meal. Would of liked to sat another night.

Nothing

with standard, clean and good foods, good SPA

too closely, easy to hit the wall

accessible to the ferry. helpful staff. clean interesting rooms

nothing

very comfortable bedroom, great staff & & fabulous food in the Michelin Sta

it was hard to find the hotel so directions on Google need a bit of improvement