Beds are very comfortable. Nice rooms

Air Conditioned is too strong in the dormitories

The beds felt very private

No receptionist at the desk when I was trying to check in. Had to wait. Dirty bathrooms. Checking out sounded simple and easy until they lost my key and card that I put into the tray at the reception desk, which I was told to do so. Now I got automatically charged 20€ and very upset about that. Still trying to get my refund back.

The toilet door was not working. The instructions were written in French only. We were not able to close the door and once we were able to do that, it got locked with a person inside the toilet. We went to reception. The staff didn't come to see the situation, instead they ask us to the instruct the person locked to kick the door. She was locked for half an hour inside that toilet with no ventilation whatsoever. The lady who received me on my arrival was great! But during checkout, I was standing there for 15 minutes while the person at reception was on calls non-stop and asked me to wait. I had to force him to listen to me and give me my deposit back which took only 1 minute.

easy to get to, close to train/bus station, plenty of space to secure luggage in rooms.

nowhere to sit in room other than in bed

Location is good, that's all

You don't know exactly what you purchase, even when you call to ask questions. Staff cannot accommodate beds after 9:30 pm

Once I managed to get into my dorm, the bed unit was very comfortable and spacious. The reception staff did finally apologize when I shared my thoughts on the dorms not being ready between nights (I had to change dorms because someone took my allocated bed)

The dorms are unclean (I slept in 2 so feel this is fair to say). The floor is filthy and the bins are not emptied. No soap in bathroom. The beds are not ready and in my case had to change dorms on a 2 night stay. Staff admit there is a housekeeping issue.

no water and sink in bedrooms. not even in toilet. cannot wash your hands without going to next floor. if you are thirsty during the night, you still can drink the water from the toilet itself. !

The facilities are clean. I was able to request the bottom bunk, so that was nice. The weird thing is that the room I had with 6 other people, had a toilet, but no sink in the bathroom or shower. You have to go on the first floor and use the showers and sinks in that specific area. To get to the location , go through the train station.(Go down stairs from the translation inside (near the Boulanger or any other stair location inside) , walk through the underground for 1 min, and then go back up and out the the other side of the street, and walk down the street to get to the hotel)

That there isn't a sink in the toilet room within the shared room of 6-8 beds, and you have to go to a whole new floor that you are not on to use the shower and the sinks.