The decor and atmosphere were fantastic. The staff couldn't be friendlier or more helpful. The room was clean with a good view only matched by the amazing view from the restaurant. The included breakfasts were delicious with lots of choice and we never considered dining elsewhere for breakfast. Can't recommend enough a real highlight of our trip.

No complaints, can't recommend this place enough.

The location was perfect and the staff were amazing

Staff were exceptionally helpful and friendly. Very nice room. Good location for me as I was travelling by train. Excellent breakfasts in the Harbour View café. Loved it!

Not much not to like. I didn't find a hairdryer in the room but I think I probably didn't look hard enough.

Free drink token! Perfect location and amazing view of the harbour. Breakfast delicious.

Room was a bit small but fine.

Excellent location, staff were attentive and the room was fab.

Nothing.

Fabulous location. Very friendly & helpful staff. Great food. Wonderful views

My first room overlooked the road & was a bit noisy.

Views from room 7 were exceptional, wonderfully light and airy. Staff were very polite and friendly. Communal eating area had nice atmosphere and views. Breakfast burrito was outstanding and delicious. Pop up Mexican dinner was interesting and belonged in a fine dining restaurant

After a long drive to get to st. Ives, the location is on a busy narrow main road, next to a bus turning circle where stopping is banned. I.e. it's a pretty hostile location to be trying to figure out where to leave your vehicle. There was apparently two options for parking. Giving guests some clear advice and directions in advance of check in, and a simple map, would really help your guests experience. Staff seemed a touch indifferent to these challenges on arrival.

Perfect location, very helpful and attending staff and great food and drinks!

Great position overlooking the pretty harbour/bay

Room 5, described as (cosy) was in fact tiny. Should really be a single bed room. On 2nd floor of very steep stairs No storage space/wardrobe/chest of drawers. Under-the-bed draws were extremely difficult to open/close. No replenishment of loo rolls during 4 nights stay. Having said that we enjoyed the close proximity to the centre of St Ives town. The breakfasts were lovely and choice was varied. The staff were friendly and nothing was too much. The hosts were so friendly and welcoming.

Excellent little hotel. A very great vibe with very nice staff. Breakfast was delicious. Location and parking could not be better!

Nothing. We wanted to stay longer.

the best place to stay, everything was perfect from room to breakfast what a joy! it’s a ten from me!

breakfast was very good, as was the location, enabled us to travel the tip of cornwall easily

n/a

great location

Lovely, friendly staff. Good location with a fantastic view. Great breakfast and nice overall decor and vibe.

the location, the view, the friendliness, the relaxed environment

nothing

The staff at the hotel were extremely polite and helpful, the location was great and the complimentary drink was a nice touch. I really liked the personal approach of the hotel owners and thoroughly enjoyed our stay

That I couldn't stay longer!

The hotel was lovely, stunning room, we had the juliet suite.

We would have liked more time here!

lovely decor, comfy bed and good location

the shower pressure was very weak

Great location, room, facilities and excellent staff. Really couldn't fault anything. Perfect. Complimentary drink was a really nice touch and the breakfast was incredible too.

Nothing.

Lovely place! Amazing, attentive staff from the very start! Max especially was excellent :) Catered for my partners gluten free diet very well, room was gorgeous and location couldn't have been better 😍

Max was so friendly and welcoming you felt that nothing was too much trouble

relaxing peaceful atmosphere

nothing

This is a real gem hotel The exceptional service, the superb food I could go on and on. Even their play list was exactly right for the ambiance.

The wifi could have been stronger.

clean handle to local shops and seafront

nothing