The location. Comfy beds. Adequate kitchen facilities.

The shower room had the most disgusting smell of drains,the owner came to fix but it came back . Felt it was a health hazard. This spoiled our stay. The owner offered us a 50% reduction if we stayed ,which we did as all places were booked due to an event in the city.

The property is very close to the station which was perfect for me and one of the reasons I chose to stay here; it was also close enough to the town centre, Carrow Road and shops to easily explore on foot. I stayed in apartment 3 which was clean and had everything I needed for a short stay, the tea, coffee and biscuits were a nice touch. I really liked the keyless entry to both the front door and individual rooms as I didn’t have to worry about losing a key.

This is personal taste but the mattress was too soft for me. The doors had automatic closures on them which means they close quite loudly; we tried to close them as quietly as possible coming back late to minimise disturbing other guests.

Great location, clean and well equipped

I like the cleanliness of the room, well organised.

All is well for me. I like it.

We were in room 5. Excellent location for walking to the station which was just around the corner. Cathedral was 10-15 minute walk away as was the city and other sites. The River Wensum was across the road and a great place to walk along. A convenience shop a few minutes away which also includes a post office inside. Also a small CoOp next to the station. The room was spacious and included an ironing board and iron, a cupboard and coat hangers, hooks for coats, plenty of power points as well as two USB charging ports near the beds. Towels were thick and a decent size. There was a pedestal plug-in fan which was useful as it was warm the three nights we stayed. There was a hairdryer. Coffee and tea supplied with UHT milk portions and some biscuits. A decent sized bar fridge with freezer section. Microwave oven, electric kettle and toaster. Stove top with two rings. Kitchen paper was provided as was plenty of detergent and a tea towel. The twin beds were well made with lovely white sheets. The shower had great pressure with consistent temperature. Shower gel provided, but bring your own shampoo. We would stay here again if we needed a place in Norwich.

The room was mostly clean, but the kitchen floor area was greasy underfoot and not nice to walk on, resulting in dirty feet and/or socks. The shower floor edges were built up with mould/grime but the main part appeared clean. I have notified management about this since our departure and they will investigate. The mattresses could benefit from a mattress topper to make them more comfortable, as the springs are noticeable. The kitchen was lacking in cooking utensils despite having a stove top, so we were limited to microwavable ready meals from the supermarket, which was fine for three nights. It would have been useful to have been provided with a cloth for wiping down the kitchen bench as well as a spray bottle of surface cleaner as has been normal in the other places at which we have stayed this trip.

Friendly, clean, very good kitchen/bathroom facilities. Location perfect, excellent value for money.

The bed is quite hard, and perhaps could have had a warmer duvet.

The location was great with added bonus of having the river very close to the accommodation.

The sofa bed in Apartment 1 was quite uncomfortable

It was clean and tidy, there was washing up liquid and soap In kitchenette and soap/ shower gel in bathroom close to the railway station and within walking distance of town centre. There were some tea/ coffee milk , sugar and biscuits . The lights in the bathroom came on with movement which is very useful at night. Codes to get into front of house and flat so you don’t have to worry about a key and CCTV. A very useful fan.

There was only one fork and one large spoon which would have made things difficult if we had wanted to eat a main meal. There were no food preparation tools to prepare meals with if you wanted to cook a meal such as sharp knife, peeler or grater. The hot water was very hot so maybe need a sign in kitchenette/ bathroom