Location: very good, close to most things, good area to stay when you have young kids. Breakfasts: Super! different cuisine offered to suit different taste. Customer Service: all staff are very friendly, polite, always ready to assist. The reward system was very good; it covered transport cost to our Safari, Vinwonderland (?) trips and 2/3 of our lunch :). I accidentally left my purse on a tuk tuk one day, and gratefully reunited with it- with everything intact- because of the quick & honest action of the staff involved. Many many thanks. No doubt, I absolutely will be back.

absolutely none.

The friendly staff and clean room

The fridge didn’t work properly

The swimming pool and location to grand world

No free buggy service to vin wonder / safari. Breakfast is too crowded

The location was great.

I didn't like how you have to pay for pool floatys and the pool shuts at 7pm.

good property, clean and fresh

the house keeping didn’t supply the cotton every day . the breakfast wasn’t various to choosing.

location is good for the Grand world but far from the beach

clean and good service

- The room we booked was massive, spacious and very clean - If you are looking to visit Vinpearl Safari, Vinwonder amusement Park and Grand World etc. on the North side of the island, this hotel makes for the perfect spot, excellent location - The hotel is beautiful, the staff is extremely friendly and helpful despite the language barrier - The hotel provides vouchers that can be used inside Grand World

- Although the rooms were big, having a side table and plug points on just one side of the room is very inconvenient, there is no separate plug point to even plug in the electric kettle comfortably! - The room could have been cleaned better, e.g., while the towels were replaced, the used cups were not, and the little tea spilled on the table was not cleaned either.

Breakfast and location are good

The equipment in the room is a bit small, so it is not very comfortable