Kristal Inn Hotel
About this hotel
Set in Baku, within 2.3 km of Baku Railway Station and 3.2 km of Freedom Square, Kristal Inn Hotel offers accommodation with a bar and free WiFi throughout the property as well as free private parking for guests who drive.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Baku
Hotel in Baku
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(424 Reviews)
100% verified reviews
10.0
We were a group of 3 families, 4 members each and it was not quite easy to find accommodation for us altogether within a budget, especially during Eid holidays. We stumbled upon the property and immediately booked as their offer looked most pocket friendly for us. To our greatest pleasure we found the staff extremely professional and supportive even when our requirements were not beneficial for them financially, like making us suggestions about trips to places of interests and more.
Rooms were clean and tidy, spacious and equipped with air conditioning. As we used the rooms mostly for sleeping in only, was very happy that we chose this property against many other. We recommend thiis hotel for anyone who is wishing for budget friendly, peaceful stay in Azerbaijan.
I can't say, didn't like. We stayed 5 days at this hotel and breakfast seemed repeated. I must say, the hotel kept on asking for breakfast choices almost every day and we were unable to make suggestions as we did know much about the options available.
7.0
Персонал неплохой, ребята чем могли помогали. К ним претензий нет. Руководитель убил своими логическими заключениями в ошибочной ситуации. Завтраки норм, кто-то писал ужасные, для такого уровня отеля, неплохо.
Ощущение , что курят возле твоей двери. Ужасный сигаретный дым в комнате и коридоре. Попытка отеля списать за кофе, который не пили. И руководитель отеля подытожил … мол у нас все правильно, раз на вас записано кофе, значит вы его пили…но мы вам простим 😎да блин, я человек, который объездил пол мира не могу заплатить за кофе 200 рублей??? Я была в шоке… спасибо, что не повесили ещё одну оплату за проживание, а то чек я тоже не брала и пожалела… такие аферисты. «Клиентоориентированность» видеонаблюдение ведётся , пересмотри сначала, а потом уже утверждай, что ресепшн не ошибся)))) Необходимо неоднократно предупреждать, чтобы убрались. У нас так и не убрались, просто вынесли мусор! Жили 4 ночи. Насчёт курева , каждый день делала замечание , виноват был сосед по словам сотрудников отеля ))) ну отлично, если вы разрешаете курить , будьте любезны иметь соответствующую вентиляцию , а не делать из постояльцев пассивных курильщиков. Сантехника вся течет или брызжет в разные стороны. Расположен очень далеко от набережной и всех достопримечательностей, если на машине или такси норм., но не вижу смысла, можно на набережной подыскать такого же уровня отель и гулять.
10.0
Odalar temiz ve bakumlıydı
Koridorda sürekli gürültü vardı
10.0
staff was very friendly .Specially bakhtiyar who helped us with ordering food despite being busy as our wolt app was not working.
1.0
Tesiste sadece resepsiyon personeli iyiydi onun dışında herşey çok kötüydü.
Apartman dairesinden otel yapılmış üst katta oturan apartman komşusunun çocukları engelli imiş sabaha kadar gürültü patırtı resmen halter kaldırıp fırlatma sesi odaya su istiyoruz kalmadı alıp gelelim deniyor istemeden günlük su bırakılmıyor çok ses var diye 3. Gün başka odaya aldılar klozet kırıl sürekli düşüyor pirime şarj aletini takacağız kapağı elimizde kalıyor takılmıyor yastıklar pis 2. Geçilen oda buz gibi klima asla ısıtmıyor Kahvaltı her gün aynı şeyi getiriyorlar lezzeti kötüydü.
7.0
Camera spaziosa e pulita. Staff gentile e disponibile. Buona colazione continentale.
Wi-fi non funziona in camera ma solo vicino alla porta.
Persone che parlano ad alta voce di notte e si sente tutto in camera.
Talvolta cattivo odore di cibo cucinato che entra in camera anche di notte.
8.0
Preis/Leistung Top.
Saubere Zimmer.
Personal sehr freundlich und hilfsbereit.
24/7 Rezeption
Frühstück bis 12 Uhr
Gute und günstige Restaurants in der Nähe
wenig Auswahl beim Frühstück.
Kein Pool/Hamam und Fitnessstudio vorhanden obwohl mit Bildern geworben wird.
Rauchgeruch im Hotel.
Wenig Abstellmöglichkeiten im Badezimmer.
8.0
Friendly staff, the breakfast was not too big, however everything was enough and very good. Room is really great, quite big, has kettle and work desk. The staff is very lovely. The price was really good (however, having the noise issue I would say that I would not pay more, even for the best room in the world). Had no issues with WiFi.
I would say the only, but quite big disadvantage was the walls are very thin and you can hear EVERYTHING.
9.0
Сотрудники отеля и их отношение к гостям просто перекрывают все минусы, которые были! Ребята на ресепшн, женщины (к сожалению не знаю их имён), которые убирали и кормили нас.
Чистый и просторный номер, в котором есть всё для комфортного проживания. Тапочки, туалетные принадлежности, полотенца, кондиционер, телевизор. Розеток достаточно.
Очень вкусный и сытный завтрак
Слабый вайфай. Ужасная звукоизоляция. Несмотря на то, что курить в номерах было запрещено, кто-то это делал, и запах сигарет стойко ощущался в номере.
Убирают в номерах раз в три дня (по словам сотрудников). По факту - по запросу. Мусор выносят тоже по запросу. Перед бронированием я задала вопрос, насколько далеко находится метро. Мне ответили, что 7-8 минут. Видимо, имели в виду на машине. Пешком около получаса, на автобусе минут 15 оказалось
9.0
Comfortable room, nice staff, and good breakfast. A very good option in Baku.
8.0
In general all was OK. But for taxi drivers it is not so easy to find the hotel. Elevator at our first stay was not working, but at the next time - OK. Room was large and supermarket was quite not far.
At our first stay administrator at reception was not very fluent in English and 0% in Russian, so we had issues to describe our needs. When next day was another guy we solved everything and was able to stay until 18-00.
9.0
Very very spacious room, excellent bathroom, good breakfast, great value for money
Location is not convenient to go to the old city
8.0
The stuff, was really helpfully, the stay was good the breakfast is good. They are really kind people.
8.0
Breakfast! Coffee was served, what is not something obvious in Azerbaijan. The room was really big, AC working well. Really, great place to stay in Baku
Nothing
10.0
Friendly and multilingual staff, always helpful to organize trips and airport transfer
Nothing springs to mind
7.0
The behaviour of the receptionist was bad at all they was not providing the things on time and if you ask for something they was not providing
It was too far from the city Center
5.0
The location was quiet and calm, not far away from the center of activity. The rooms were clean and the fixtures looked brand new.
This is a hotel that is learning many customer service lessons. I am surprised at how highly this hotel is rated on Booking. 1) They had no breakfast till 9:30 am and when it was opened up they didn't have bread! 2) Room cleaning required multiple reminders. 3) My request for help to book a cab didn't go down well with the receptionist. 4) Constant smoking in the lobby area with zero sensitivity to kids being around who were forced to passively smoke.
10.0
best hote
best hotel
10.0
I liked the hotel. Very friendly managers. Clear. Comfortably. 10/10
no
10.0
every thing was amazing, hotel is clean and very close to services and staff are friendly helpful and would thank Ariz for his hospitality and professionalism
8.0
had a nice stay at the hotel. the team including Araz and Ibrahim were very friendly.
10.0
Thank you Mr Ibraheem
You was very friendly
The reseption was very good
8.0
The room is clean and well-equipped. Wi-fi works without any problems. The staff is friendly and not annoying. There are some groceries and mobile shops nearby. A little bit far from the city centre, but it's not an issue as public transport always available in time (several bus stops in 3-5 minutes from the hotel) and the taxi services are quite cheap.
10.0
Thank you for everything! Especially for Ibrahim and Araz!
nothing
FAQs
How much does this hotel cost compared to others in Baku?
The average price for a rental in Baku is $198 per night. This rental is $138 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kristal Inn Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kristal Inn Hotel. Enjoy the water!
Is Kristal Inn Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kristal Inn Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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