Ad says sleeps 10 but the air mattresses were useless. I think the renter should verify the mattresses work since the stay was for 9 people. Who knows how long they have been damaged. We also got the sense that we were being "spied" on. A man parked out front for awhile and then we saw someone walking around the backyard and it was not a service person. We think it was the man in the car. It was very difficult to get timely responses from the staff. We got our official "key" the night before we were leaving for Fresno. Due to a family emergency, we were going to arrive earlier than planned, so we asked about an early check-in. We never got a response, so I just sat in my car in the driveway until check-in. I put a high value on customer service and having to do everything online is fine. In fact, I prefer doing things online. But, when the outgoing messages keep saying that they want to make your stay a "5 star experience", the facts don't support that claim. During our stay, I deliberately didn't respond right away to their emails about "how was your first night's stay?" and "when will you be checking out?". I wanted them to see what it felt like to be ignored. The house itself is nice. It was roomy, comfortable and very nicely decorated. the backyard is very beautiful. The only downside to renting this unit was dealing with the staff.

place was remolded and looks good on pictures, good location place is not stocked in the kitchen fans in bedroom only work if light is on, screen door are hard to work, there was no gas in the can for bar-b-que arrived with garage door code, opened and door to house was locked, called property manager, no call back, went around back, luck would have it someone had not locked the bed room slider or we would staying in a motel, never heard from property mgr, also opened dishwasher and it was full of black water

Our stay was comfortable and pleasant. Our family really enjoyed the place and the pool. The dish washer wasn’t working properly, but it’s really no big deal, we just hand washed when we make simple food. Overall, it was great! I would recommend the property to family and friends.

Mosquitoes were terrible inside and out Internet went out daily around 3 and didnt come back on till after we went to bed. Never an outage in the neighborhood. The nest thermostat didnt work right the whole stay. Said restarting and stayed that way. Pool net has a huge hole, could not skim pool. Landscappers showed up at 5pm on Saturday, just as our food went on the grill 😕

We booked this house based on the listing that stated it would sleep 10. After arriving at the house it became obvious that the owners listing is an exaggeration of what was available. Listing says there are two sleeper sofa/futons available, not true at all! They have two sofas, not sleeper sofas or futons. The back cushions are not removable so what is left is a skinny sofa cushion, not at all comfortable for anyone others than a child to sleep on. If I'd know this I would not have booked this property. We stayed there for a week so this caused a hardship for members of my family. Also. when we checked in there was what looked like and smelled like some kind of bug spray on the floor around the refrigerator, not OK when you have a one year old crawling on the floor. For the price I expected something a lot better.

Great place to stay! Close to everything and perfect for hanging out w our group.

Perfect location in a very confortable home.

Very comfortable stay. Quiet neighborhood. Close to shopping center. Will definitely stay again.