Sheraton Chapel Hill Hotel
About this hotel
Nestled in Chapel Hill, this attractive hotel for $191 per night is a great choice for your next trip. Hotel in Chapel Hill with free area shuttle and 24-hour fitness center An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Sheraton Chapel Hill Hotel offers 168 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Garden
Map of Chapel Hill, NC
Reviews
4.3/5.0
Excellent(264 Reviews)
3.0
Overall, my experience at the Sheraton Hotel in Chapel Hill was mixed. The room was clean, and the bed was comfortable. the loudness of the air conditioner. I didn’t get a good nights sleep due to the noise from the air conditioner. Unfortunately, given the hot weather outside, I couldn't simply turn it off without being uncomfortable. I hope the hotel management can address the noise level of the units to ensure a more restful stay for guests in the future.
3.0
Great hotel in convenient location. Very friendly staff and nice lobby.
8.0
Very comfortable and quiet property. The staff wete very friendly and helpful
8.0
Handicapped room extremely far from elevators and not what booked none of lights in room worked well desk staff extremely helpful
10.0
Great hotel and staff!
2.0
Enjoy the hotel and room very much.
2.0
Great location for access to UNC. Clean gym. Didn’t service the room one night.
3.0
nice new modern hotel/ rooms are nice/ shower better than most/ breakfast was lame/ alot of restaurants nearby
3.0
The hotel was very clean and surprisingly affordable. The restaurant was a little pricey but the food was vary good. Will stay here again if in th area.
8.0
I like the modern feel and the beds were very comfortable.
10.0
Quite and stores close by
4.0
Hard to get to
3.0
Very friendly and helpful staff. Will stay again.
4.0
Modern and clean. Only complaint was the very uncomfortable bed and thin feather pillows. Not a great night’s sleep.
1.0
My daughter was given a room totally different than what was purchased. It was a special night
5.0
Clean and remodeled
3.0
Great facilities upgrade from the previous brand.
2.0
Hotel was fine, clean and modern. The service? Not so much. I purchased a two night stay with breakfast included and this was apparently unfathomable by the staff. Upon check in I was told: we don’t serve breakfast, sorry you’ll have to contact hotels.com to get your money back. Mind you, not only am I a Marriott rewards member (with club access), there is a breakfast bistro in the lobby. I eventually got a manager to apologize for the confusion and say she’d provide us with vouchers in the morning. The next day, I literally had to relive this again and explain why the breakfast should be included. We received vouchers for one day and were asked to come back the next day for the other vouchers. Which, for principle’s sake, I did. And…I went through this aTHIRD TIME! Absolutely crazy that no one knows what’s going on in this establishment. Customer service is not a priority here.
3.0
The room was comfortable. Would have liked for the soiled bath cloths and towels to have been removed.
3.0
It was a quick stay but very well received.
3.0
The pluses were a great pool. The water was warm and one afternoon my husband and I had it all to ourselves. The room was clean and the bed was soooo comfortable that I slept like I haven’t in years I think. Loved the private balcony. Here’s the minuses. The staff and especially some policies. We booked through here obviously and breakfast was supposed to be included but I was told that in order to get that, you not only had to pay a fee but you had to be a Sheraton platinum member as well. The first morning we went out to breakfast because the food kiosk was expensive but not before seeing people coming out of a private, closed off room with plates of food. When I got back, I approached the front desk person and showed her the Expedia booking that said breakfast included. No smile. Very deadpan while informing me that their system doesn’t show Expedia breakfast vouchers sometimes so she wrote a voucher on a piece of paper to use the next day and told me tonight when we get in, ask the night front desk person for vouchers for the next day. Still not sure why she couldn’t do it for the duration of our stay. Night front desk guy (who was nice enough) said he couldn’t write out breakfast vouchers, only dinner 😒. There’s lots of things you can enjoy only if you are a platinum member. Breakfast. An evening reception and a relaxation room and 24 hour coffee. And don’t dare ask for a coffee from the kiosk after 11:30! Major attitude because I asked for it at 11:32.Had no idea.
3.0
I stay at this Sheraton on a weekly basis because the rooms are nice, the hotel has been upgraded, etc, but if you want to watch TV in your room, please know that your favorite channels that are listed on the TV “routinely” do not work. For example, ESPN, CNBC, Comedy Channel, CNN, etc.
I have contacted the afternoon front desk numerous times about this and they have no answers.
5.0
Great stay
5.0
Especially love the balconies and bar selections. Not a lot of properties in the area have balconies attached to the rooms.
5.0
Management is terrific. Friendly staff. Comfy room.
5.0
I did not like the fact that we had to pay for breakfast in most places its free
4.0
Nice hotel. Good location. We were traveling with an infant and suggested a room further away from other guests (for their convenience) but staff apparently forgot about us because housekeeping never cleaned the room? We we’re only there for two nights but it was pricey and I was disappointed when we returned to unmade beds and used towels!😞 Otherwise, it was a good experience.
5.0
This is a very nicely renovated property with modern style amenities. The room was equipped with everything you would need, and very quiet. The bar and bistro area were made for socializing. The food was very good. The pool was beautiful, and appeared to be new and very clean. The only thing that would improve this property is if they had a free shuttle to the UNC Chapel Hill campus and Franklin Street as advertised on Expedia. Overall, a wonderful stay and I would return.
5.0
Friendly staff!
3.0
The Sheraton in Chapel Hill is one of my favorite places to stay there. Great staff, always very clean, and, I don’t know, I just like the vibe.
1.0
Pulled into the hotel and got a call that it was cancelled. All other hotels were booked
4.0
I have stayed at this hotel several times. It used to be a classic hotel, but recently it has been renovated and is now more modern. This time I stayed for two weeks. The room was comfortable, the staffs were friendly, and I was happy with my stay. I will choose this hotel again next time. The only caveat was housekeeping schedule was very unpredictable, although they said it would be done every third day.
2.0
We asked the front desk for extra pillows the morning of our arrival around noon, none were delivered. So I used the app that afternoon around 4pm, and still no pillows appeared at 7 until we went to the front desk after coming from dinner around 9 and waited there until we could bring them up ourselves. That was disappointing, but other than that the renovation is great, and a very pleasant location.
3.0
Everything was great except for the service at the bar/restaurant. Super slow with only a handful of customers.
5.0
The AC went out so we decided to do a little staycation. The Sheraton was cool, quiet and comfortable and exceeded our needs! Easy parking and check-in, spacious lobby, and we really enjoyed the pool. The room was extra quiet too! I love this place.
3.0
good clean hotel, nice balcony
4.0
Pros: clean, modern, friendly and helpful staff, nice facilities.
Cons: A/C did not cool our room very well (could have been because we had a unit at the very end of the hall). Pillows were way too squishy (needed 4 of them to hold your head up and still had a sore neck in the morning)
3.0
This property is in driving distance to UNC. The restaurant was closed so the meals were prepared and brought down to the bar area by a robot who sung jazz (we liked the robot). The rooms do not have microwaves. This would have been useful.
4.0
The room was clean and spacious. The shower was amazing. The staff was very friendly and attentive.
5.0
Newer, up to date property for a reasonable rate.
FAQs
How much does this hotel cost compared to others in Chapel Hill?
The average price for a rental in Chapel Hill is $216 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Chapel Hill Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Chapel Hill Hotel. Enjoy the water!
Is Sheraton Chapel Hill Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Chapel Hill Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.