Hôtel Exsel Créolia
About this hotel
Situated in Saint-Denis, this charming hotel for $178 per night is a great choice for your next trip. Upscale spa hotel near Aquanor Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request. Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Gym / Fitness Center
Map of Saint-Denis
Reviews
3.9/5.0
Good(294 Reviews)
4.0
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
2.0
Good accommodation for business trip
3.0
I and my travelfriend had a truly great stay at Mercure Creolia! The staff are so professional and serviceminded, especially the Front Desk staff.
It’s a beautifully located hotel with a great pool and pool-area!
The cleaning of the room was perfect.
The pool area started perhaps to need a little bit of a slight renovation because of some loose floor-tiles. But it’s just a minor detail.
Some of the glass-walls around the pool were broken but that was probably just because of the two cyclones that recently affected La Reunión.
4.0
Great location up high on the hill. Lovely pool. The surprise welcome drink was appreciated. Bar service was slow. The reception team spoke good English but bar and restaurant was difficult to communicate with. Bathrooms needed a refurbishment. All as to be expected though.
2.5
A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of the sea and St Denis. Only slight criticism was price of meals and drinks but part of this stems from the dreadful exchange rates we get for our English pounds.
2.5
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
2.0
very nice stay view is amazing
4.0
Breathtaking view from the hotel room. Amazing foods at restaurants. But not optimum choice for business travellers considering the hotel is located quite far from commercial area/industrial park, and traffic is rather hectic.
2.5
Ideal location for Business trip. Very comfortable and friendly staff
2.0
Great hotel, however food menu and breakfast is limited.
1.5
Fantastic swimming pool and view, but pool was very cold and restrictive for use. Service was mixed particularly at dinner. Food was ok but overpriced.
2.0
The front desk should change foreign currency. The hotel had a pretty view,
1.5
Hotel pretends to be 4*, standard rooms are however 2*, pool 4* so maybe average can climb up to 3*. Rooms are waiting to be updated, and for 2 decades now. Airport shuttle is most useful as a taxi costs 25-30e, however take into account that the shuttle runs only 9AM-5PM.
2.5
We only stayed one night to get to the airport early the next morning, without too much traffic. The location is great with a view over the city to the distant sea, but there are no restaurants or shops around. So we had dinner at the hotel, next to the pool area, which was okay, nothing too exciting. We had a premium room on the top floor with a great view, massive bathroom (shower over bath) and the room was of a reasonable size, too. Would stay there again.
2.0
Great hotel, great staff with a really nice view. Wifi was disappointing as well as lack of minibar. All good otherwise.
1.0
Poor hotel but appears to be the best available in Saint Denis
3.0
Overall room was clean but small, no window; only a small door to the balcony. Air con blew hot air across the balcony so not very comfortable. Food was ok, pool is nice. Important to note that free airport shuttle is only available from 9 to 5 but there are daytime shuttles to town. I needed to insist on having them take us to the airport to catch our flight which was outside of this time frame based on the information on Expedia's website of free airport shuttle.
3.0
Overall room was clean but small, no window; only a small door to the balcony. Air con blew hot air across the balcony so not very comfortable. Food was ok, pool is nice. Important to note that free airport shuttle is only available from 9 to 5 but there are daytime shuttles to town. I needed to insist on having them take us to the airport to catch our flight which was outside of this time frame based on the information on Expedias website of free airport shuttle.
1.0
We were staying just one night and despite not being full we were put into the smallest, smelliest room in the hotel. The room smelt of aftershave and clearly someone had been smoking in there, although it was a non smoking room. The bathroom was in DIRE need of a refurbishment.....plug for bath detached and didn't fit, panel wonky, shower screen rubber hanging off.....shall I continue? The room was cramped and had a view of a car park which was very very disappointing as the location was the main reason we booked here.
What was worst was the attitude of the staff on the desk, one of which seemed more interested in her smartphone.....which shows a real lack of interest in service, and her manager clearly was indifferent to her behaviour. I didn't complain as we arrived late and had an early morning flight.
I have stayed at Mecure many times so have high expectations, hence the review.....and will be placing a similar one on Tripadvisor shortly, although I will wait to hear your response as I would like the payment refunded as I feel so strongly about being let down.
1.0
We were staying just one night and despite not being full we were put into the smallest, smelliest room in the hotel. The room smelt of aftershave and clearly someone had been smoking in there, although it was a non smoking room. The bathroom was in DIRE need of a refurbishment.....plug for bath detached and didn't fit, panel wonky, shower screen rubber hanging off.....shall I continue? The room was cramped and had a view of a car park which was very very disappointing as the location was the main reason we booked here.What was worst was the attitude of the staff on the desk, one of which seemed more interested in her smartphone.....which shows a real lack of interest in service, and her manager clearly was indifferent to her behaviour. I didn't complain as we arrived late and had an early morning flight.I have stayed at Mecure many times so have high expectations, hence the review.....and will be placing a similar one on Tripadvisor shortly, although I will wait to hear your response as I would like the payment refunded as I feel so strongly about being let down.
2.0
Though the Mercure Creolia is darn hard to get to (get yourself a good map) up in the hills above St. Denis, it’s got lovely views, decent rooms, and good service. It’s more along the lines of a European three-star hotel than a ****, but it has a very nice restaurant and that counts for something, even if the room wasn’t anything special and the internet was incredibly slow in the evening. It’s not a hotel to get particularly excited about, but Reunion doesn’t have Mauritius’s cavalcade of luxury resorts anyway. Plus the price was very decent for the July night I spent there, and being only 5 minutes from St. Denis and 15 from the airport was quite nice.
All things considered, the Hotel Mercure is a solid option. Nothing to rhapsodize about, but quite decent as far as Reunion options go.
4.0
The hotel in beautifully situated on the heights of Saint Denis, the view from the pool is terrific. The breakfast buffet is impressive. My single complaint : it is relatively difficult to drive to the hotel, an improvement of the direction signs would be helpfull
1.5
The pool is really nice and they have a convenient shuttle service to/from the airport and the town that's free. Our room was okay, nothing spectacular. There are no pales to eat around except the hotel restaurant which is not cheap but the food is good.
1.5
The room was very small and no Spa in Hotel for the same price here in Mauritius we could have much better
2.5
The friendly staff and the great view make this a good place to stay. The room was very comfortable, though not spacious. Breakfast (extra charge) was adequate, but not spectacular. It's a little hard to find up the windy streets, but there is signage once you get into the area. Parking can be a little scarce, especially if a meeting or other program occurring, but street parking nearby.
2.0
We enjoyed our short stay at this hotel as staff were friendly and helpful, hotel has beautiful views, large sized swimming pool and well priced buffet breakfast. recommended.
1.5
I booked a last minute discounted room for a one night visit. Hotel all ok and saff helpful. Why then - given the hotel was less than 50% full to stick me in a back room facing the carpark. I was not expecting a fantastic room and it was discounted however it does not nake me wish to return to a Mercure? It would not have been difficult to choose a nicer room - many many available and make a fuss of it to seek return custom. What did they have to lose? Instead its put me off Mercure Chain
FAQs
How much does this hotel cost compared to others in Saint-Denis?
The average price for a rental in Saint-Denis is $114 per night. This rental is $64 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Exsel Créolia . For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hôtel Exsel Créolia . Enjoy the water!
Is Hôtel Exsel Créolia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Exsel Créolia ?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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