Overall condition of the property and management is good

The stay was nice and quiet.

Dirty worn out room. Sheets so wrinkled I wasn't sure if they'd been washed. No shower pressure. I made this reservation for my friend and myself. Was SO embarrassed with what I reserved.

I stayed at 3 different hotels in the area at similar price points all in one week. This was run down, patched holes, smelled. The grab and go breakfast ran out and had no coffee!

Room not so clean, bed sheet, blanket looked dirty. Not going to stay in that hotel again.

A fair hotel for the price paid

Older property, unclean

Room was dirty, staff rude, all night partying. Major drug activity.

Would not recommend

We checked in at midnight , there is not our reservations record, i called Expedia no one answered the phone , we expect Expedia provide emergency phone number in future , we stayed three night, no one cleaned the room ,change towel and

Clean room. Need rooms updated.

It's an unsafe dump. No breakfast. No english speaking staff. Drunk homeless guy in the stair well drinking a case of Bud.

The whole place was filthy. Found bacon and pancakes ( moldy) in microwave, floors filthy, I wiped up some spots with a towel it was black when I finished. Parking lot dirty, trash pushed into weeds. Unsavory people hanging out in parking lot drinking beer.

They claim they have breakfast but it's just a coffee and tea with no creamer!

Smelled like weed, scratched furniture, stained ceilings, hair in tub, no hot water for the oatmeal breakfast

A terrible experience and came close to leaving. The place needs extensive repairs, my shower did not work at all. I had to use the kitchen sink to wash my hair.

The stay was very nice. First time I been there since the renovations were done. The only thing I noticed was the check-in desk wasn't always maned and sometimes a longer than normal wait. Price was right, would have no problem recommending

They had roaches in the bathroom, the smell in the whole place. The staff is non-existent. As I left nobody was there for check out. Not all of them are properly trained. I had to throw away my toothbrush and shake out all my clothing. I will not be returning to this hotel.

Let me start by saying that all the staff that I encountered were wonderful and friendly. After that however, things are not so nice. It should be noted that this location is being used as subsidized housing. If we had known this, we would have never stayed here. The hallways and elevator (once it was working) wreaked of pot, there was garbage in the stairwells and in the elevator, the hallway of the third floor (which was the only room available with no working elevator at time of check in), stunk so bad you wanted to hold your breath. The room had a faint smell of body odor to it, and there was some kind of stain on one of the chairs that we didn't want to think too hard about. You had to ask for a coffee maker and dishes at check in, otherwise no go. There was just really no feeling of safety or real cleanliness, and we seriously considered finding another place to stay for our second night, but with a pet that can be hard to do.

Everything

Excellent

Though the receptionist was polite, that is the only nice thing about our visit. Our first room was damp and the toilet the broken. The super said it was normal to have newspaper stuffed in the tank and the water to spray from the valve. We also woke with bug bites. The second rooms air conditioner only blew hot air and though the fixed it, our last day packing down all the belongings the only elevator was broken…we were on the third floor. Never again.

The staff was very friendly and went out of their way to accommodate my request for a room near an exit to facilitate our bringing our dog in and out. The facility is older. Cleaning especially of stairwells is poor. There were cigarette butts that were never swept. Behind the building people have thrown trash down an embankment and it is all about the grass areas. The room itself was clean, good size. There were absolutely no amenities that you’d expect for and extended stay suite like facility. No coffee maker, cups, mugs, utensils, coffee. I returned to the desk and was shown a table card that the clerk pulled from behind her desk that was entitled “complimentary items”. Apparently you must request them. I got a coffee maker, coffee, mugs and coffee. They have no milk or cream. Only non-dairy sweetened creamer. Breakfast is horrible. Self-retrieved from a tiny room near the check-in desk. Cold package muffins. We passed on that. The bed was ok. Not the most comfortable. People were smoking standing on the landing to the entrance doors. I reported it to the clerk as there is a designated smoking area. Didn’t seem to yield any change and the landing was littered with cigarette butts and the entrance to the stairwell constantly smelled of cigarette smoke. If I’m ever in the area and can’t find anyplace else I guess I would stay here. Note there is another building at 201 just in front of 205 (where we stayed). Same company etc. Much newer and nicer.

I was overcharged for the property. I had seen a quote for $95 per night but I just realize that I was not charged that amount. When I came to the location and stop at 201 Professional Drive the staff on the phone asked me whether it was 201 or 205. When I look at the text message I saw 205. When I got to 205 the front desk could not find my reservation. He had to look on my phone and called Travelocity. Not sure what transpired. He asked me what room I was renting I said bed with a pull out sofa or if you have two beds. When I got to the room I was so disappointed it was not what I had seen on the web. It came to me that there must have been a missed up with the location that was the reason he could not find the reservation. I also noted that the front desk area was shabby not how it looked on the Web. Please refund me a part of the money paid because it is not what I had requested. Thank you.

the only good thing about this reservation was the price. Not clean, and the breakfast was a coffee with a granola bars. For me it was a last minute reservation as I was driving back from the South to the North. Would I reserve again? answer is NO

Services is not friendly at all , room smell , no convince outlets near to bed . lobo area is no clean .

I went to grab coffee at 9.50 (breakfast was supposed to be until 10) and there wasnt any there.

I enjoy the convenience of apartment living in the hotel 🛍️ being able to cook and have amenities that I would normally have to pay for if I was in a apartment. I am currently staying in the hotel because it is the best time for me 😂. The staffing is very good in providing for you . The rooms are kept clean and if you have a maintenance call they take care of it right away. So for now living at the Extended Stay America is very good for me. Arleen Walker

Place was dirty, shower was broken, elevator didn’t work, free breakfast was a granola bar. Not enough bowls or dishes for the room.

For one night is good

Appreciated pet friendly hotel Helpful desk attendants

Dirty floors, smelled dusty